• Manage inventory and restock merchandise as needed• Greet and engage with customers, offering assistance and advice on our products• Process sales transactions with accuracy and efficiency• Drive credit card acquisitions by informing customers about the benefits of the store credit card and assisting them with the application process• Staying informed about promotions and product knowledge to enhance sales.

• Provided leadership, training, and guidance to ensure exceptional service.• Handled customer inquiries, complaints, and returns efficiently.• Maintained operational efficiency and enforced company policies.• Served as a liaison between the customer service team and other departments, ensuring effective communication of important updates, initiatives, and feedback