It Technician
Current▪ Google o Installed WIFI access points as part of the WIFI Access Point Deployment Project. o Conducted connectivity tests on the installed access points to ensure network reliability. o Completed net-spot surveys, creating heatmaps for network coverage analysis. o Surveyed IDF/MDF networking rooms to assess fiber and Cat6 cable connection.▪ Facebook o Conducted inventory and audit of equipment and resources in the lab. o Performed maintenance on fiber and Cat6 cables and servers within the datacenter. o Assisted in the maintenance of datacenter servers and related infrastructure.▪ Mckesson Pharmaceuticals o Worked as part of the IT Service Desk, responsible for providing remote support to users with technical issues. o Provided support through telephone and chat, offering diagnostics and troubleshooting for computers, network services, and related peripherals. o Offered end-user support and general training in various software packages and in-house developed software. o Provided regular updates on the status of support tickets and assisted users in an advanced network environment.
