• Configuration, deployment, Maintaining and troubleshooting of GPON Triple-play network.• Planning and development of Core & Access Network infrastructure.• Monitor, Installation and Configuration of core and access network infrastructure.• Installation and configuration of network equipment and customer devices and service delivery.• Provide support to customer after installation.• Solution designing, planning, configuration and testing of Network devices and equipment.• Execution and supervision of different project activities, installation, Configuration.• End to end Installation and testing of services at customer end.• Follow up with all stake holders with the delivery status of services.• Providing level 1, level 2 and level 3 support of Network Infrastructure.• Planning and development of network expansion• Installation, configuration and testing of network equipment and devices, Firmware/patches upgradation of existing network equipment• Perform and document network backups and routine health Check and maintain record of network equipment and customer end devices.• Monitor network health and traffic using ORION IP-NMS, RTG, MRTG

• Monitor, Installation and Configuration of core and access network infrastructure.• Deal in trouble tickets along with reasons, history, and outage Reports &etc.• Troubleshoot and maintain nationwide and international network operations.• Perform and document network backups and routine maintenance of core network device• Solution designing, planning, configuration, testing and post deployment support of L2/L3 MPLS VPN, Internet and transit services for both local and international customers.• Planning and development of IP Core & Access Network infrastructure. • Managing nationwide INTERNET, VPN and MPLS L2/L3 network.• Configuration, Management and Optimization of Interior Routing/Switching, Broadband infrastructure, Metro Ethernet, FTTx(Metro Ethernet/GEPON) and L2/L3 MPLS infrastructure.• Providing Support/Troubleshooting to International customers of Telekom Malaysia, TATA, Verizon Communication, British Telecom, Equant (Orange Business).• Configuration of network and customer equipment with respect to management plane, Services, Security.• Deployment, Testing and troubleshooting of customers circuits involving Internet, L2 VPN, L2 & L3 MPLS VPN.• Deal with customer’s issues on daily basis, Troubleshoots and provide solutions for WAN and LAN network.• Procurement of customer equipment’s from Suppliers/ Vendors.• Working on Multi-vendor devices, such as Cisco, Juniper, Raisecom, Maipu, BDCOM, Mikrotik, Ubiquiti, Huawei, Zyxel, Paradyne, and GEPON.• Network monitoring through various NMS tools such as MRTG, Solar Winds ORION, STG, Cacti

•Respond promptly during outages and recommend solutions for performance issues.•Maintain network equipment’s and define network access rights.•Develop monitoring and visibility capabilities; reports on incidents and outages•Oversees the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability within minimal interruption.•Oversees and participates in network technology upgrades or expansion projects, including installation of hardware, software, and integration testing, •Develops and produces documentation for installation, network topology, and troubleshooting of communications hardware or software.•Configuration of WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers •Intermediate problem resolution knowledge of hardware/software platform problems in complex, layered, network infrastructure•Taking Inbound calls and resolving technical concerns of the customers.•Providing support VIA Call and E-mail.•Providing real-time troubleshooting and solutions to the product queries and concerns.•Provide support to all internet clients (DSL, FIBER,RF)•Install, configure, and maintain network services, equipment and devices.•Monitor system performance, internet traffics and complete network links.•Do point to point testing of RF link and fiber link.