As the Medical Dental Integration Program Manager (MDI), I am responsible for the strategy, execution and outcomes of PDS medical and dental integrated partnerships. I serve as a primary point of contact for PDS and external partners as it relates to integrated Medical-Dental programs and am responsible for their success. I provide leadership and active coaching on best practices for the program in accordance with PDS protocols. I also assist in operationalizing the integrated partnerships and working directly onsite with all teams involved.

As Senior Practice Transitions Manager at Total Vision LLC, I lead all mergers and acquisitions from initiation to closure. I am also responsible for overseeing all major system conversions and related training processes, throughout the entire organization. In this role, I work closely with external vendors and account managers to align on deliverables. By coordinating with department leads, I drive key initiatives to maximize revenue. I demonstrate focus on improving performance through agile coaching and team development.

As an Integration Manager at MyEyeDr, I managed the integration of newly acquired staff and office locations across 658 offices nationwide. My responsibilities included overseeing daily operations, leading change initiatives, and ensuring seamless transitions for teams and locations. A key focus of my role was motivating employees and maintaining a positive, supportive work culture that aligned with MyEyeDr’s values.I provided clear direction, organization, and employee development, driving operational efficiency across offices. I believed in investing in individuals as the foundation for achieving business goals and sustainable growth. I also implemented business initiatives that consistently increased company revenue and streamlined multi-unit operations.Working in a fast-paced, customer service-driven sales environment, I enjoyed the challenge of training and developing teams to excel. This rewarding experience reinforced my passion for integrating people and processes to support a growing, dynamic organization.

As an Integration Coordinator for MyEyeDr's Acquisition Division, I traveled across the United States, working with newly acquired, independently operated optometry practices. In this role, I was responsible for training associates on systems and processes, including Acuity Logic, Eyefinity EHR, Affinity Analytics, office management, customer service, medical billing, ICD-10 coding, and sales techniques. Serving as a subject matter expert, I focused on integrating these practices seamlessly into the MyEyeDr culture, ensuring alignment with our values and operational standards. My work involved weekly travel and hands-on training with teams, helping them excel in their roles and support company growth.

My Journey as an Assistant Manager at MyEyeDr has afforded me the opportunity to develop not only my personal growth, but the growth of a great team of individuals as well. My primary responsibility is to encourage my team to constantly meet or exceed our objectives. This includes driving sales targets to ensure yearly company growth, creating a culture behind amazing customer service, continual education for both my associates and patients on the health of the eye and all of the latest and greatest products available on the market.Sales Team Leader - Driving team in delivering excellent service and continual company growth. Customer Service - Creating a personal experience for each and every patient to ensure all needs are met to their satisfaction. Administration - Maintain Daily Reports,Patient Prescription Orders, Internal Inventory/Supply,Office Maintenance and Repair.Optical - Arming my staff with the necessary tools to deliver only the most accurate information when educating patients in order to identify patient needs. As well as keep each member of team current on all optical/retail training.

Manage filiing, and updating of ASI's, RFI's, Submittals, Punch List items.Utilize Microsoft Excel to generate a variety of documents as necessary.

Manufacture, Inspect, and Distribute prescription eye wear .Maintain & Repair Laboratory Equipment. Manage Filing system and inventory or customer information and laboratory equipment.