Ali Alaali Email & Phone Number

Southern Governorate, Bahrain

Southern Governorate, Bahrain

Bahrain

Teach Network and Cybersecurity courses

CCNA R&SCyperOps

Bahrain

Bahrain

CCNA R&SCyperOps

Alseef District, Capital Governorate, Bahrain

- Establishing and overseeing internal budgets with the company and external budgets with the client- Generate new revenues and grow with the existing revenues for Zain and gain penetration into new clients business.- Achieve individual and team monthly sales targets.- Develop and maintain relationship with key client contacts that fosters an environment to drive client performance and minimize attrition risk.- Plan and design profitable solutions to potential/existing clients by understanding their requirements in terms of business needs, priorities.- Provide proper feasibility study/analysis, documentation, etc. of all proposals.- Participate in achieving department’s scorecard goals including client satisfaction, revenue, and performance metrics.

Al Seef, Bahrain

- Monitored network and resolved all issues that occurred on same related to DIA, Cyber Security, L2/L3-VPN, SIP, PBX and SDWAN services.- Developed and implemented all network maintenance activities.- Assisted customers by developing necessary applications and information on system security.- Coordinated with customer and ensured that issues were resolved.- Coordinated with senior level engineering group and site contacts for resolving all technical issues.- Performed various functions on field systems and data center.- Provided technical support to production team and provided first level and second level support to system.

Hamala, Northern Governorate, Bahrain

- Reviewing network and solution design.- Evaluating vendors solution.- Configured and maintained EPC networks including SGSN/MME, EPG, and DSC, etc.- Managing and troubleshooting of Batelco network comprising of Ericsson, HP hardware and core equipment.- Building inhouse scripts for automation process.- Managing complex routed networks providing technical support, troubleshooting and configuration.- Implemented acceptance tests and maintained service operations. - Assist in troubleshooting and resolution of network problems.- Monitor and control the day to day network operations and maintenance activities associated with the relevant network platforms like link utilization and traffic monitoring.- Implanting Affirmed solution comprising of virtual PCRF and virtual EPC.

Alseef District, Capital Governorate, Bahrain

- Configure the required hardware for DIA, P2P connections.- Install femtocell and PICO equipment to solve mobile service issues- Performed troubleshoot on system and resolved all issues related to enterprise customers

Alseef District, Capital Governorate, Bahrain

- Work in a team to provide the customers with the required information about their lines, promotions and do payments.- Troubleshot and solve customer complaints related to calls and internet service

Capital Area, Bahrain

- Assigned with a project to build and develop network infrastructure including voice and surveillance system for Royal Woman Hospital.

Hamala, Northern Governorate, Bahrain

- Monitoring and auditing the process of the technical installation of fiber and copper connections.- Coordinate with major contractors to ensure procedures and work instructions of the quality management system are being followed.

Mahooz, Capital Governorate, Bahrain

- Cabling networks.- Establish fiber optic connection.- Work in a team to accomplish the assigned project on the time.

Master'S Degree, Cyber/Computer Forensics And Counterterrorism, 3.85

Bachelor'S Degree, System, Networking, And Lan/Wan Management/Manager