Ali Aljanabi Email and Phone Number

• Issuing, advising, and amending letter of Credit in line with the UCP 600 ISBP 745• Reviewing applications submitted by clients• Ensuring all approvals are in place and proper adherence to polices and procedure• Coordinating with other departments as deemed necessary• Acting on system generated reports such as expiry, commission, and cash margin• Responding to enquiries received by other banks

• Issued and amended local letter of guarantee as per URDG 758• Issuance of counter guarantees to local and international banks• Reviewed texts as well as counter guarantees, highlighting any risk and obtained required approvals to be in line with the bank policy prior to the issuance of the letter• Updated reports such as commission report, expiry report, cash margin and auto renewal report• Communicated with other departments within the bank to ensure smooth process

• Issued and amended letter of guarantee as well as counter guarantee as per URDG 758• Communicated with customers and responded to their enquiries• Collected commissions and cancelled letters of guarantee that are due for cancellation• Reported to the counter in order to receive and hand over physical documents to the clients’ representatives

• Received, dispatched and tracked packages• Assisted customers in finding the best shipping options based on their needs and circumstances• Worked toward exceeding my sales target• Promoted customer loyalty