Ali Almansour Email and Phone Number

Developing and implementing quality standards.Developing and implementing quality control systems.Monitoring and analysing quality performance.Inspecting and testing materials, equipment, processes, and products to ensurequality specifications are met.Collaborating with operations managers to develop and implement controls andimprovements.Ensuring that workflows, processes, and products comply with safetyregulations.Investigating and troubleshooting product or production issues.Developing corrective actions, solutions, and improvements.Reviewing codes, specifications, and processes.Ensure compliance for project activity progress & quality.

Ensured compliance with maintenance standards and regulations to maintain safe and reliable operation of the bus fleet.Coordinated rapid response and recovery efforts during emergencies to minimize disruptions to bus services.Gathered relevant data from various sources, including databases, sensors, surveys, and logs, to support evidence-based decision-making.

Prioritized and effectively multitasked to manage a high volume of customer interactions simultaneously, maintaining a high level of service quality.Ensured the secure and confidential handling of sensitive customer data, demonstrating a strong commitment to data privacy and compliance.Successfully adapted communication styles to effectively engage and meet the needs of customers from diverse backgrounds.

Analyzed data collected from a driving simulator for projects related to Economic Driving, Level of Service (LOS), and Parking.- Collaborated with a multidisciplinary team of researchers and engineers to develop actionable strategies for promoting economic driving, enhancing LOS, and optimizing parking management based on data-driven insights.

Provided personalized guidance to customers throughout the purchasing process, ensuring a seamless experience and facilitating accurate completion of required paperwork.Demonstrated strong commitment to meeting or exceeding sales targets set by the agency through effective sales strategies and customer engagement.