- Strategically identifying opportunities for operational improvement while aligning them with brand goals. - Optimizing processes, streamlining workflows, and enhancing operational efficiency, all while strengthening brand value.- Training and coaching current and new team players to ensure high efficiency and great workplace. - Building and maintaining exceptional relationships with clients and vendors.

Services provided:- Business Digital Transformation.- Branding and Packaging.- POS and inventory management.- Training and staffing.- Product Photography.- Digital marketing.- Media Buying.

▪ Prepared and implemented quality assurance policies, procedures and processes.▪ Performed in-house and supplier routine inspections and quality tests to ensure the quality standards were met.▪ Identified and resolved production challenges collaboratively with the technical team.▪ Documented quality assurance (QA) activities and created audit reports NCR’s, CAR’s and CAPA’s.▪ Analyzed in-production issues and proposed solutions to improve efficiency of the manufacturing process.▪ Analyzed clients’ documents and design requirements prior to production and proposed recommendations to ensure the final products meet the customers’ satisfaction.▪ Trained operators to ensure fully understanding of critical quality requirements and complex designs.▪ Communicated with clients and maintained QA logs.▪ Conducted root cause investigations and prepared corrective and preventive action reports (CAPA).▪ Conducted a Time Study on travel time between stations on the floor plant and improved the layout design which reduced the travel time by 15% through the application of Activity Relationship Chart (ARC).▪ Established and implemented the 5S Methodology that resulted in work performed efficiently, effectively, and safely.▪ Performed First-Off and in-production inspections which decreased rejection rate from 48% to 10% and scrap rate to 12%.▪ Documented the current process map, proposed and implemented process improvement through the identification of the bottlenecks.▪ Led a team of 9 operators and 2 drafters.

▪ Assisted the Quality Manager and completed tasks as assigned.▪ Collected and analyzed data to support business decisions.▪ Updated the project schedule and communicated with vendors and suppliers.▪ Redesigned the floor layout which improved the customers’ flow in & out of the facility.▪ Evaluated and monitored the progress to ensure that the timeline was followed steadily and consistently.▪ Provided administrative and technical support in order to fully transform operations to paperless.

▪ Maintained logs and followed up with clients’ complaints.▪ Investigated the root causes and assigned the vehicle to the designated service station.▪ Ensured that the vehicles were well maintained and issues were resolved prior to discharging the vehicle to the customer.▪ Communicated with clients to ensure After-Service customer satisfaction.