• Handling Project Cargo and Transportation for Special Equipment.• Maintain customer database working within or outside the organization.• Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts.• Having capacity to handle all trade sectors.• Managing market/sales reporting quarterly and weekly bases.• Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts.• Keeping track of sales targets and Answering phone calls• Managing the correspondence between the sales team and their clients• Business development from existing customers• Generating report of client list and make a new report, which help us to make market report.• Participate in exhibition and spread information about the organization to establish more clients.• Providing steps to make business flourish.• Facilitate existing customers & secure business.• Prepare market report and try to clinch maximum knowledge of competitors.• Generating leads to strengthen trade lanes.• Negotiate with the accounts as per price guidelines given, looking to maximize profits.• Promote the services and products of all entities, and coordinate sales efforts with other department sales.• Dealing with customers for problem solving and troubleshooting.• Continuously in touch with the new brands, enter into the market.• Promote the services and products of all entities, and coordinate sales efforts with other department sales.• Communicating with local customers and overseas principles.• To search prospective customers for acquiring further business.

• Vessel planning and prepare cargo booking forecast.• Handling terminal in all manners. • Updates excel sheets and pricing requirements from principle to customers.• Arranging container release order. • Communicating with local customers and overseas principles.• Promote the services and products of all entities, and coordinate sales efforts with other department sales.

• Prepare Freight Invoices.• Facilitate existing customers & secure business.• Maintain weekly & monthly database record.• Monitoring export customers’ accounts.• Made payments against cross trade.• Update SOA

• Processing new export sales leads.• Providing freight quotation to clients.• Weekly sales reporting• Negotiate with the accounts as per price guidelines given, looking to maximize profits.• Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts.• Prepare Sales / Marketing Reports (Microsoft Excel & Power Point).• Up-date our principle regarding market position.• Take up innovative steps to make business flourish.• Prepare market report and try to clinch maximum knowledge of competitors.• Making booking of cargo for coming vessels and achieve the target assign / given by vessel principle.• Business development from existing customers• Transshipment control, updating schedule, feeder contract, weekly/ monthly report, rate filling.

• Vessel planning and prepare cargo booking forecast.• Updates excel sheets and pricing requirements from principle to customers.• Transshipment control, updating schedule, feeder contract, weekly/ monthly report, rate filling, review performance, supporting sales branches for the achievement target, inquiry support, meetings• Arranging container release order. • Communicating with local customers and overseas principles.

• Managing the correspondence between the sales team and their clients• Monitoring Import customers’ accounts• Providing import relevant data and reports to help the sales team• Maintain records of import customers details / sales visits in the Orient

Customer Service Representative