- Managing and leading the branch effectively to achieve liabilities and SME targets; implementation of superior customer service standards, while adhering to SBP and BAL’s policies and guidelines in compliance with SBP’s Prudential Regulations.- Plan annual sales targets for the liabilities and SME business of the branch, cascade branch targets to staff, regularly track and review performance and productivity of the sales team.- Drive cross selling of consumer finance products & facilitate Centralization.- Manage employee morale and retention especially during phase of organization transformation.- Prepare MIS reports, productivity reports on a regular basis for senior management’s review & implement process in sales, service and delivery in accordance with established policies.- Ensure office discipline, dress code and office hygiene.

- Worked as Manager Credit for 2 years ( Dealing & Handling, Portfolio of Corporate & SME Clients, Preparation of CLP’s & Documentation of Credit Lines, Marketing of Credit Products, Building New Relationships & Deposit Mobilization, Monitoring of Credit/Loan Accounts, Markup Rates & Credit Reports, Follow-up & Recovery of Markup/Installments, Balancing of G.L Heads & Accruals Posting ).- Worked as Incharge Credit Administration (CAD) for 3 years.- Worked as Area Coordinator for Credit Risk Environment Administration Management (CREAM).- Worked as Branch/Office Mentor.- Worked as Area Coordinator for Electronic-Credit Information Bureau (E-CIB).- Conducted several Training Courses on CREAM & E-CIB Software at Area Level.

- Incharge of PSO Cards Division at Peshawar Office.- Marketing and Sale of Fleet & Corporate Cards.- Targeting & Dealing Corporate Clients, Govt. Departments & Industries etc.- Handling Issues regarding Billing, Cancellation & Issuance of Cards.- Conducted Briefings & Presentations on the Product (Fleet & Corporate Cards).- Customer Care.