After 7 months, I was promoted to Senior Application Engineer, expanding my responsibilities to include Telecom IoT power monitoring products for the Pakistan region. This new role involved managing the implementation, remote supervision, and troubleshooting of advanced power monitoring systems for Towercos, alongside my continued focus on Solar IoT solutions.• Lead the implementation of IoT products for solar and telecom power monitoring within the Pakistan region.• Conduct comprehensive presales assessments to recommend optimized RMS solutions.• Oversee remote installations and perform meticulous data verification to ensure successful execution.• Provide remote training sessions for field teams, ensuring precise and effective installations.• Execute remote configurations tailored to site-specific requirements and troubleshoot on-site issues.• Manage portals and provide feedback to enhance user experience and product functionality.• Design and test drivers for new integrations, ensuring accurate data processing from devices.• Maintain detailed logs and identify malfunctioning devices, collaborating with R&D and Production for improvements.• Coordinate SIM issuance and manage network-related issues to ensure seamless connectivity.• Develop customized device manuals and troubleshooting guides for enhanced product use.

Oversaw the implementation of solar IoT products, focusing on zero export control devices and PV Genset synchronization.• Managed the implementation of solar products, conducting presales assessments and recommending RMS solutions.• Ensured seamless remote installations and provided training for field teams on solar product installations.• Proactively troubleshooted on-site issues and provided feedback for product enhancement.• Managed portals and developed customized documentation to support product functionality and user experience.

In this role, I conducted in-depth technical and commercial evaluations for diverse products, ensuring they met customer requirements and industry standards. I designed tailored proposals and cost estimates while managing both technical and business correspondence with local and international suppliers. I oversaw the complete project lifecycle, from product sourcing to the bidding process, ensuring alignment with client specifications. Additionally, I prepared detailed tender documents, RFPs, and BoQs, leveraging market analysis to secure favorable pricing and terms for optimal procurement outcomes.The below points summarized my key responsibilities.• Designed custom quotations and proposals to meet customer specifications and requirements.• Conducted technical and commercial evaluations for diverse customer needs.• Coordinated with principal suppliers for Genset, AVRs, and earthing/grounding products as an authorized distributor, ensuring alignment with customer requirement.• Managed technical and business correspondence with local and international suppliers.• Provided cost estimates and technical support for incoming queries and order processes.• Managed project stages from sourcing to bidding, ensuring alignment with customer requirements.• Prepared detailed tender documents, RFPs, and BoQs for procurement projects, ensuring compliance and competitive bidding.• Secured favorable terms and pricing by leveraging market insights and fostering vendor relationships.

Armed with a BE in Electronics from PAF-KIET & an Msc Electrical Degree from the University of Nottingham; I initiated re-engineering business processes at Excel alone, putting in place a better automated CRM system at Excel Consulting that further streamlined Excel's operations I moved on towards not only gaining a place as a permanent employee of Excel Consulting a quarter later in November - as an Account Manager looking at all key-clients. In my role I looked after account and claim handling, the tendering process, and continue accumulating experience as a trainee risk engineer accompanying surveyors on risk assessment surveys and later compiling the reports.To summarize my role below are a few points.• Performed on-site risk surveys and utilized findings to secure enhanced insurance coverage options.• Conducted detailed policy reviews and comparative analyses to recommend optimal coverage for clients.• Generated support documents and streamlined workflows to enhance operational efficiency.• Acted as the primary contact for clients, resolving inquiries and supporting them through the claims process.• Coordinated policy renewals, managed financial tracking, and ensured accurate inventory management.