• To plan, manage and grow assigned portfolio of Key Merchant relationships.• To ensure revenue deliverables as per the assigned targets.• Manage and direct support teams to achieve desired service levels. Also support Relationship Manager, Service Manager to grow SME portfolio and achieve volume and revenue targets.• Liaise with FRMU to ensure minimal fraud/chargeback in the respective portfolio• Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of facilities.• Defend existing merchants from predatory competitors through superior service, relationship building, and regular interaction.• Maximize bank share at dual merchants and drive profitable growth of existing merchant relationships.• Gather market information and develop working relationships with different businesses to position the company as one of the best financial institutions in UAE.• Track and identify new business opportunities and share the same with business development team.

Worked as a personal banker with Union Bank at Shadman br, Lahore