Ali Hussain's Location
Manchester Area, United Kingdom, United Kingdom
About Ali Hussain
Highly seasoned ๐๐๐ง๐ข๐จ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ with over 8 yearsโ experience gained within Healthcare, Housing, Local Government and Banking. My career has been defined by my keen ๐๐ง๐๐ฅ๐ฒ๐ญ๐ข๐๐๐ฅ skills and ability to ๐๐๐๐ฉ๐ญ and excel in ๐ก๐ข๐ ๐ก๐ฅ๐ฒ ๐ฌ๐ค๐ข๐ฅ๐ฅ๐๐ roles across ๐ฆ๐ฎ๐ฅ๐ญ๐ข๐ฉ๐ฅ๐ ๐ข๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ข๐๐ฌ. I possess exceptional ๐จ๐ซ๐๐ฅ ๐๐ง๐ ๐ฐ๐ซ๐ข๐ญ๐ญ๐๐ง ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง skills, enabling me to foster effective collaboration with stakeholders at all organizational levels.As a dedicated ๐ฉ๐ซ๐จ๐๐ฅ๐๐ฆ ๐ฌ๐จ๐ฅ๐ฏ๐๐ซ, I approach challenges with a ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ-๐๐๐ง๐ญ๐ซ๐ข๐ ๐ฆ๐ข๐ง๐๐ฌ๐๐ญ. I am known for my reliability both as a team player and as an individual contributor in dynamic and diverse environments. My strong time management skills allow me to effectively handle high workloads to ensure objectives are delivered on time. I bring ๐ข๐ง๐ข๐ญ๐ข๐๐ญ๐ข๐ฏ๐ and ๐ฌ๐ญ๐ซ๐จ๐ง๐ ๐๐ง๐๐ฅ๐ฒ๐ญ๐ข๐๐๐ฅ ๐ฌ๐ค๐ข๐ฅ๐ฅ๐ฌ to the table, enabling me to interpret complex data and efficiently manage numerous operational processes within the business.I offer a unique blend of analytical prowess, strategic insight, and a proven track record of delivering ๐ฏ๐๐ฅ๐ฎ๐-๐๐ซ๐ข๐ฏ๐๐ง solutions. As organisations navigate through the complexities of digital transformation and business evolution, I stand ready to drive ๐ข๐ง๐ง๐จ๐ฏ๐๐ญ๐ข๐จ๐ง and facilitate growth every step of the way.๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐๐ & ๐ช๐ผ๐ฟ๐ธ๐๐๐ฟ๐ฒ๐ฎ๐บ๐:โ Meditech & System C upgrade within Private & NHS Hospitals โ Replacement Banking Platform for use by 30 Credit Unions across the UKโ SharePoint Transformation Programme to improve document management services for Social Care workers within the councilโ Health industry Patient Portal aimed to allow existing members to logon to a portal to manager their appointments online๐๐๐ญ๐ก๐จ๐๐จ๐ฅ๐จ๐ ๐ข๐๐ฌ:Waterfall, Agile, Scrum, UML, SDLC๐๐จ๐๐ญ๐ฐ๐๐ซ๐:MS Office, MS Project, MS Visio, LucidChart, JIRA, Confluence, MS Teams, Zoom, Accuserv, Orchard, Keystone, UltraGenda, Meditech, Pre-Operative Assessment, eCOA, SharePoint, Workday๐๐๐๐ก๐ง๐จ๐ฅ๐จ๐ ๐ข๐๐ฌ:Cloud-based platforms, CRM, ERP systems๐๐จ๐ฉ ๐๐ค๐ข๐ฅ๐ฅ๐ฌ:Business Process Modelling, Requirements Engineering, Stakeholder Management, Communication, Strategic Thinking.
Ali Hussain's Current Company Details
Mydentist (Uk)
View
Business Analyst
Manchester, England, GB
- Website:
- mydentistcareers.co.uk
- Employees:
- 3335
Ali Hussain Work Experience Details
-
Business AnalystMydentist (Uk)Manchester, England, Gb
-
Business AnalystMax20 Limited Feb 2024 - PresentUnited Kingdom๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Worked as part of a Change Team across 3 NHS Hospitalโs part on their EPR Transformation Programme journey with Meditech๐น Worked across 3 sites which included James Paget (Great Yarmouth), The Queen Elizabeth (Kingโs Lynn) and Norfolk & Norwich (Norwich)๐น Developed detailed As-Is Process maps across three sites using User Centric Design Principles๐น Led on the scoping activities for services included Orthopaedics, Front Door, Outpatients, Inpatients and Radiology๐นEnd to end patient journey from initial booking through appointments and follow-ups ๐น Identified a total of 25 processes during the scoping session to be mapped, successfully mapped all the processes๐น Identified and facilitated workshops with stakeholders by means of 1:1 and workshop sessions๐น Collaborated with various stakeholders across 3 sites๐น Handled stakeholder time constraints, and worked around these to accommodate their time๐น Carried out stakeholder interviews where stakeholderโs time was limited๐น Developed As-Is process maps highlighting the patient journey end to end, documented pain points, challenges, and understanding true user needs๐น Engaged with both clinical and non-clinical teams๐น Worked closely with the Programme Director and provided weekly progress reports๐น Handled daily stand-up calls with the Project Team to highlight any issues or concerns๐น Developed a current state Assessment report, highlighting findings back to senior stakeholders for sign off.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Successfully identified and scoped out 25 business processes๐ Successfully completed and conducted over 30 workshop and interview sessions๐ Co-ordinated workshops across 3 sites 90 miles apart๐ Developed 25 As-Is process map within a short period of time๐ Mentored Junior Change Agents on process mapping principles, and facilitated workshops๐ Received positive feedback from the Change Team. -
DirectorAlihussain.Consulting Limited Nov 2016 - Present
-
Senior Business AnalystCircle Health Group Apr 2023 - Feb 2024๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Worked on multiple projects which included EPR, Mobile Device Strategy, Patient Portal, Pre-Operative Assessment, Patient Admin System and Workday๐น Worked part of a Business Analyst Team to implement System C across 54 private hospitals with the aim to become paper free, and supported 8,200 staff๐น Led a team of 4 Business Analyst in analysing and understanding the current system UltraGenda ๐น Documented current state As Is and future state To Be process maps, along with creating Functional Requirements documents๐นResponsible for creating the Product Backlog using Epics, User Stories and Acceptance Criteria, running Sprint Planning, Daily Standup, Sprint Review and Sprint Retrospective meetings๐น Facilitated workshops over MS-Teams and onsite at hospitals ๐น Coached and mentored Junior Business Analysts to enhance their skills and contribute effectively to the team๐น Provided complex analytical support for cross-functional business operations, interpreting data to inform decision making๐น Defined business requirements, analysed operational efficiency, and identified opportunities for improvement๐นPrepared the Business Requirements Documents (BRD) and Functional Requirement Document (FRD) to record final requirements and obtain signoff๐นCreated and managed Requirements Traceability Matrix (RTM) from requirements inception to User Acceptance Testing (UAT)๐น Identified the need for additional Business Analysts and led on the end-to-end recruitment activity๐น Carried out interviews and successfully placed Business Analysts within the team to support the programme๐น Developed comprehensive Business Requirement Documents, including functional and non-functional requirements๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Coached and mentored for 3 months an entry level Business Analyst colleague in facilitating workshops and writing requirements catalogues๐ Onboarded a Business Analyst to fill capability within the team. -
Solutions Architect / Business AnalystSignant Health Sep 2021 - Jan 2023๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Partnered with business teams and clients to design and implement an eCOA Application/Mobile App to manage Clinical Trials for clients as such as AstraZeneca and Roche๐น Responsible for creating the Product Backlog using Epics, User Stories and Acceptance Criteria, running Sprint Planning, Daily Standup, Sprint Review and Sprint Retrospective meetings๐น Liaised with commercial to understand upfront conversations with sponsors and expectations, then with science and/or clinical to initiate the solution definition by reviewing protocols ๐น Collated questions and design options to be presented to the sponsor, providing recommendations, design alternatives and background to best practices to ensure the right choices are made ๐น Analysed and communicated design risks and options to mitigate against them, if possible, including any Change in Scope related to any new feature or design update๐น Led the design portion of internal and external meetings to confirm design requirements with sponsors, and gather any additional critical business needs, making sure standards were adhered to๐น Communicated proactively with the Implementation Teams such as Technical Services, Verification and Data Management; to progress as planned and the solution implemented according to the standards and best practices๐น Collaborated with Product Management and other Centres of Excellence in internal initiatives and new product features development.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Successfully onboarded clients such as AstraZeneca and Roche๐ The project drove a capability timeline reduction of 25% and realised a 60% increase in a customer satisfaction score70% reduction in paper-based documentation through efficiency gains๐ Delivered multiple business wins as part of a program of initiatives to drive lead times down from 16 to 10 weeks. -
Business AnalystDynamic Consulting Oct 2020 - Sep 2021๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐ Worked on developing a new subscription service for NaanTwist๐Responsible for creating the Product Backlog using Epics, User Stories and Acceptance Criteria, running Sprint Planning, Daily Standup, Sprint Review and Sprint Retrospective meetings๐ Interviewed key stakeholders to identify the challenges being faced in using the current primary enterprise Business approach; liaised cross-functionally with the four workstreams๐ Presented findings of Market Research to Stakeholders and Leadership to make an informed decision to build vs buy๐ Interviewed key stakeholders to identify the challenges being faced in using the current primary enterprise Business approach; liaised cross-functionally with the four workstreams๐ Created Workflow Diagrams As Is and Future State To Be and identified gaps in the current process๐ Gathered business process requirements to ensure proper system configuration (i.e. identifying key decisions, process changes, pain points, interface issues, training considerations, etc.)๐ Created and promoted change management processes for the project and created a timeline thread displaying the size and scope of changes๐ Led UAT with key stakeholders. Responsibilities included reviewing selected test scripts, scheduling time with stakeholders to perform testing, reporting bugs, and finding resolutions for defects๐ Removed roadblocks by streamlining the testing processes, heavy communication with active testers, and creating a streamlined process of reporting and retesting bugs. Achievements: ๐ Contributed to the successful development and execution of a new Subscription Service -
Business AnalystYour Housing Group Nov 2018 - Oct 2020๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Partnered with leadership to select and implement Dynamics 365 CRM to replace Orchard and AccuServ that allowed the organisation to support a growing business across different business areas including Sales, Marketing, Finance, and Operations ๐น Created a TOM which looked at the organisations from following lenses (systems, process, people, data)๐น Involved in creating Business Capability Models, as well as Interactions models with definitions ๐น Partnered with key stakeholders to create current state As-Is process maps to identify key areas of opportunities and gaps within the current business processes๐น Coordinated with key stakeholders in requirements gathering sessions to identify future state To Be functionality ๐น Led business requirement sessions to gather business needs from various stakeholders, SMEs, and project teams, using Joint Application Development, interviews, and surveys๐นResponsible for creating the Product Backlog using Epics, User Stories and Acceptance Criteria, running Sprint Planning, Daily Standup, Sprint Review and Sprint Retrospective meetings๐น Gathered business process requirements to ensure proper system configuration i.e. identifying key decisions, process changes & pain points๐น Created Use Case Diagrams for all personas, including Customers, Employees, and Leadership, to identify and discover requirements from a usability standpoint๐น Collaborated with stakeholders, user experience and Developers across the organization to ensure business and technology alignment๐น Prepared the Business Requirements Documents (BRD) and Functional Requirement Document (FRD) to record final requirements and obtain signoff.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐Contributed to the successful full cycle implementation of the new CRM systems using Dynamics 365 resulted in increased operational efficiency๐ Successfully created a Target Operating Model which developed into a Roadmap with the Board. -
Business AnalystWarrington Borough Council Feb 2018 - Jul 2018๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Part of an Agile Project Team implementing end-to-end process for Recruitment and HR๐น Identified stakeholders and organised meeting to elicit and document business requirements๐น Accurately translated CRM Business requirements and technical requirements, and ensured these were understood by Developers๐น Strategically led on creating procedure flows, form flows, template creation, process prototypes, writing user stories, acceptance criteria, and training material๐น Facilitated training sessions with numerous end users of the system๐น Facilitated Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives and Workshop sessions to ensure that project teams had up to date information๐น Led backlog grooming sessions throughout the sprints with team members using the โrelative sizingโ approach based on complexity and effort, which contributed to the completion of the project within the agreed timeframe๐น Worked with the Head of Transformation and stakeholders to review the To-Be processes and obtain sign off, saving 5% time on the project plan๐น Proactively engaged with stakeholders to ensure any requirement changes were documented and managed accordingly.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Contributed to the digitisation and automation of the Recruitment and HR processes which resulted in over 40% cost savings for the council๐ Streamlined and developed To-Be Process Maps for the following: Job Set Up, Advertise Advert, Shortlisting, Booking Interview, Application Form, Interview Invite and Hiring Manager. -
Business AnalystCornerstone Mutual Services Limited May 2017 - Feb 2018๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Implementation of a new, efficient, responsive, and user-friendly banking platform used by 30 Credit Unions across the UK๐น Led product and environment client configuration workshops to identify and elicit requirements for post-migration banking, savings, and credit accounts๐น Managed ongoing relationship between Cornerstone Mutual Services and the client ensuring that any concerns were logged and managed appropriately during the implementation, and before handing relationship to BAU service team๐น Developed As-Is and To-Be process maps and carried out gap analysis๐น Collaborated with the Project Team, Delivery Manager, Business User Groups, Technical Systems Groups, and Solution Providers๐น Liaised with 3rd party consultants in designing and improving processes and system enhancements that support business requirements๐น Worked with appropriate test approaches and following Agile ways to development and test, ensuring products were delivered to clients fully tested and operational ahead of go live๐น Provided ongoing support to Credit Union staff following implementation and technical analysis of process improvements and product changes๐น Worked with junior Business Analysts to help their understanding of process mapping, requirements gathering, technical documentation, and Agile principles๐น Led on change initiatives with a with a clear view on how to improve processes.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Successfully developed and owned multiple business processes which received exceptional feedback, demonstrating my proven ability to design and deliver user-friendly solutions that exceed expectations. -
Business AnalystCheshire East Council Nov 2016 - Apr 2017Crewe, England, United Kingdom๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น SharePoint Transformation Programme which had an aim of improving document management services for Social Care workers within the council๐น Proactively developed a quick and thorough understanding of SharePoint, and identified current services where SharePoint could be leveraged๐น Produced As-Is and To-Be process maps to identify areas for improvement and conducted analysis๐น Analysed As-IS and To-Be process and obtained relevant sign offs๐น Collaborated closely with social workers to understand their needs and requirements๐น Strategically identified stakeholders and analysed activities, ensuring internal and external stakeholder views are gathered and accurately represented๐น Facilitated workshops with internal stakeholders to gather functional and non-functional requirements๐น Led the Sprint Planning, Daily Scrums, Sprint Review, Retrospective meetings; and facilitated workshops to understand and establish pain points and potential improvements.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Implementation of SharePoint on a tablet device taking away the needs of paper on visits ๐ Accurately represented on data and analysis of trends in real time. -
Application SupportAccesspay Jun 2015 - Oct 2016๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Delivered BACS IT Software Project that included integration with clientsโ Back Office Systems (Sage, Oracle, Navision, Dynamics AX and Salesforce)๐น Worked with external businesses to understand their requirements and how we can improve the way they work๐น Worked closely with client organising scoping sessions to determine and analyse their requirements how the product will fit in with their organisation๐น Prepared bespoke Specification Documents and Workflows for the Software Development Team detailing how the product should be structured following detailed analysis of the clientโs business needs and processes๐น Liaised with the Software Development Teams during the generation process, as well as continuously communicating with clients to ensure any changes/queries/issues were addressed to adapt the application accordingly๐น Carried out a rigorous in-house QA/QC process (UAT) to test the software product ensuring it functions as per clientโs request๐น Client training for new product, as well as managing the implementation of software within their organisation๐น Managed internal and external customer expectations and manipulated time, resource, and budget levers, when necessary, throughout engagements๐น Addressed any issues or client requests received during the implementation process to further optimise the product for clientโs specific needs, constantly maximum productivity and efficiency๐น Built and maintained project plans, managed and documented risks, created weekly status reports ๐น Oversaw the creation of all client deliverables, testing and training for solution use๐น Helped develop internal tools and implementation methodologies.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Successfully implemented BACS in the clientโs environments, receiving positive feedback from clients. -
Service Desk AnalystAgilisys Sep 2014 - Jun 2015๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Engaged with senior stakeholders at CEO level, VP level, Regional Directors, Senior Managers and Project Managers to gain their buy-in for business changes๐น Supported delivery, introduced new measures and processes, influenced ownership and drive๐น Helped mitigate risk identified in business evaluation and impact assessments analysis, presented an outcome driven risk matrix and compliance dashboard, and leveraged stakeholders to adopt new frameworks for each failure point๐น Analysed the impact of proposed solutions on existing technology platforms๐น Completed functional and non-functional requirements analysis๐น Conducted As-Is and To-Be process modelling identifying areas for improvement๐น Designed and delivered to agreed timescales a complete performance management and strategy model๐น The strategy met the business objectives and gained VP satisfaction, including presenting strategy to CEO, which resulted in an increase in productivity and ownership.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Streamlined business processes, whereafter changes were approved at board level. -
Sales AdvisorBaines & Ernst Feb 2014 - Sep 2014๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Asked relevant and appropriate questions of the client to obtain financial information๐น Liaised with external customer to understand their needs for a financial solution๐น Consistently delivered a high level of service while attaining customer confidence and satisfaction๐น Asked relevant and appropriate questions to the customer to identify and maximise cross selling opportunities๐น Continually met objectives and targets as set by line management, and strived to continually improve performance๐น Helped to identify and present to line management process improvements liaising with internal stakeholders. -
Personal BankerSantander Nov 2012 - Nov 2013๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Liaised, sold, serviced customers on a variety of products such as bank accounts, loans, credit cards, business accounts, savings accounts, bonds and general insurances๐น Conducted a comprehensive qualification with customers and offering solutions and upselling where appropriate๐น Provided on going sales training to new employees ๐น Held 1:1 meeting with staff monthly providing feedback and coaching where required๐น Handled delicate matters such as probate and power of attorney inquires๐น Complaints resolution included logging, investigating, resolving complaints taking ownership to a regulated standard๐น Managed my own client portfolio building rapport for future business opportunities๐น Gave factual and regulated advice to customers for investment and mortgage services and products๐น Worked to targets on a weekly, monthly, and quarterly basis using action and development plans.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:๐ Consistent MVP award for highest sales. -
Telesales ExecutiveThe Aa Aug 2009 - Mar 2010๐๐จ๐ฅ๐๐ฌ & ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:๐น Outbound calling and cold calling potential customers ๐น Understanding customer needs to upsell relevant products and services๐น Won numerous prizes including 22โ TV from my sales performance over one day where I earned well over the achieved target๐น Had excellent product knowledge which assisted me to ensure excellent rapport building with customers๐น Liaising with customers and understanding their needs.
Ali Hussain Education Details
-
Building Surveying -
Cheadle And Marple Sixth Form CollegeMerit
Frequently Asked Questions about Ali Hussain
What company does Ali Hussain work for?
Ali Hussain works for Mydentist (Uk)
What is Ali Hussain's role at the current company?
Ali Hussain's current role is Business Analyst.
What schools did Ali Hussain attend?
Ali Hussain attended Sheffield Hallam University, Cheadle And Marple Sixth Form College.
Not the Ali Hussain you were looking for?
-
-
-
Ali Hussain
Director Marketing & Business Development - Leadership I Strategy L DigitalUnited Kingdom2pmi.com, landmarkgroup.com -
Ali Hussain
London
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records ร $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial