Alejandra Baez, Cmp Email & Phone Number

Washington, DC, US

Dumfries

• Accountable for all aspects of planning more than 35+ meetings quarterly for government clients from contracting to invoicing throughout the nation.
• Effectively work with client to maintain high level of customer satisfaction and event accuracy.
• Work thoroughly with hotels to exceed the client’s expectations and provide quick resolutions if problems should arise.
• Meticulously analyze vendor bids and negotiate for best value while staying within government regulations.
• Revise contracts, banquet event orders, and final invoices for accuracy.
• Continuously update all tracking methods per company standard using internal event management software, FedCon.

• Coordinated and executed ACA’s bi-annual conferences, ranging from 2500-3000 attendees, working alongside with the Convention Manager and Director.
• Managed the housing logistics and verified contractual agreements with hotels and convention centers were adhered to.
• Communicated with hotels and housing bureau to set-up housing blocks and website.
• Developed, prepared, and assembled banquet event orders while maintaining a budget.
• Assisted with registration process and responsibilities through iMis database.
• Maintained conference website and app up to date for attendee information.

Walt Disney World

• Worked directly with internal Walt Disney World departments to plan and implement over 50 events in the Theme Parks and Resorts.
• Partnered closely with operational areas including catering, culinary, audio visual and entertainment to create banquet event orders.
• Ensured that guest expectations for set-up, service, and flow of catered functions were delivered in an exceptional manner.
• Assisted Catering & Convention Services Managers with the planning and execution of convention groups.
• Compiled a weekly list of VIPs for the Convention Services Director knowledge.
• Participated in team builders to strengthen work environment.

Fairfax, VA

- Led the classroom when primary teachers were not present- Provided extra assistance to students with special needs, such as non- English speaking students- Consistently collaborated ideas for daily activities - Assisted the children in developing their learning skills through the activities - Coached the children to settle their arguements- Conducted.

• Supported the Director of Sales and Catering Sales Manager in daily office operations to uphold and top venue revenue.
• Created and organized contracts through the use of the Caterease software program.
• Entered all menu items and room designs into the Caterease software program.
• Answered daily phone calls and provided customers with venue information.
• Followed up on potential customers via telephone calls.
• Met with potential customers to show the facility and inform them of the property value.

Fairfax, VA

- Helped conduct surveys for research for the university and other organizations- Cold called those who fit the demographics to reach target goal - Gained the skill to speak in a professional manner over the phone- Successfully completed multiple caller surveys

Bachelor Of Science (Bs), Tourism And Events Management

Activities and Societies: Alpha Xi Delta

Hospitality & Tourism Management