A fast-growing AWS Cloud Provider and consultancy services

• Establish productive, professional relationships with local and global customers; from SMB to Large Enterprises• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for one year in advance• Assess, clarify, and validate customer needs proactively on an ongoing basis• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel• Handle daily interactions with distributers, dealers and end users over e-mails, phone or personally when needed. Prepare, communicate and follow up on the corresponding offers discussed with clients• Establish new ventures, leads and projects with existing and new customers• Acquire clients' needs and pains to design an end-to-end solution for their businesses • Maintain fruitful business relationships with global customers; multinational companies having branches in Lebanon

Preferred Telemedia is a leading Voice over IP Solution Provider furnishing services like VoIP Termination, Wholesale Termination, VoIP Reseller, Callshop Reseller and A-Z Termination, All kind of VoIP Solution. Preferred Telemedia has many years of experience in VoIP Solution into both, VoIP wholesale and VoIP retail Phone to Phone and PC to Phone services.Mains duties are as follows:• Function as a primary business contact for the VoIP carriers • Responsible for Wholesale Routes, Resellers, Telecom carrier Interconnections and client satisfaction. • Build relationships with VoIP Telecom clients and resellers; find the best quality routes with optimum rates and sell the routes based on company’s targets• Keep clients’ traffic alive with quality routes and maintain strong relationships with them• Continuously seek new Accounts and Manage existing Customers by best services• Manage relationships with both customers and vendors

Exercised 2 Project Management positions in two different destinations (Guinea and Burundi); Nevertheless, functioned as a NOC Engineer on the Guinea Gateway. Major duties were:• Initiate value engineering to complete the project according to the planned budget• Ensure high quality finishing of installations and the technical design set up• Achieve customer satisfaction by swift response to claims and initiating appropriate and efficient feedbacks• Submit precise and consistent reports to the management at the headquarters• Handle the financing, logistics, operations and customer relation throughout the project• Hold responsibility of legal and formal documentation related to the agreement with the customer and third parties

• Maintain mobile sites for MTN including Transmission sites, BTS sites, BSS sites (HUB and Backbone sites) • Ensure a high availability of the network complying with MTN official standards• Overview the weekly performance and submit comprehensive reports to MTN in a presentation form• Originate and predict techniques to accomplish a smooth maintenance operation for the maintenance schedule

• Provide adequate flawless customer service • Responsible for appropriate stock replenishment• Use database to research availability of merchandise• Sell the product and place new merchandise on display • Dealing with several types of transactions on the cash using advanced software• Performing physical inventory for numerous items covering the whole existing quantity as well as inventory using sophisticated machines• Performing visual merchandizing when required; especially during the change of season and also during the arrival of every new shipment• Greet customers on sales floor and determine make, type, and quantity of merchandise desired