Ali Bitar Email and Phone Number

kababji . fley fley . cloud kitchen OPS brand leader

Transformed financial performance by turning negative bottom lines into positive outcomes trough implementing innovative strategies and consistent executions' .Managing ZO eatery " Italian concept " Central bakery kitchen Zo bakery " an innovative bakery/pastry concept

Managed a million dollar sales restaurants in Kuwait market. Solutions-focused, versatile management specialist of experience in logistics, management, P&L lines control, customer relations, and process improvements. Organized leadership professional with confidential security clearance and successful expertise interviewing and retaining top talent, identifying cost reductions and troubleshooting problems. Team-oriented, effective communicator seeking to leverage background into a logistics, sales, or managerial role with a progressive organization.Key Accomplishments:Increased operational revenue through quality of food and exceptional serviceManaging a team of approximately 110 employees . Negotiating contracts, ensuring that they balance value and risk. Establish and implement departmental policies, goals, objectives, and procedures. Creating, managing and analyzing performance data and other information. Ensuring that capacity and capability are continually planned. Encouraging, identifying and developing best practice strategy. Ensuring compliance to all Environmental Health & Safety goals & objectives. Producing Operations manuals which define how the business is to be run. Prepared financial information to identify expenses and revenue of operationAnalyzed overall operation to find ways to build sales, profitability, guest counts, and effective cost controlsMotivated employees team with diverse background and skill sets to meet sales and expectationsCoached store management and hourly team in daily operations using the proper systems, Developed a system for GMs to control costs and achieve financial, operational, and cultural goalsTrained and managed new product rolloutsDeveloped and mentored team members/managers into leadership positionsDeveloped and delivered several leadership development courses to all levels of management

As a Food and Beverage Assistant Operations manager , My responsibilities are expected to achieve the highest quality standards and service , accomplishing the following chores: • Evaluate levels of Guest satisfaction with a focus on continuous improvement.• Be aware of trends and propose ideas to build the variety and quality of food and beverage within the restaurant.• Optimize sales and contain costs, identifying any areas for action.• Set achievable budgets and other short- and long-term functional goals .• Provide effective leadership to the F&B Teams to ensure targets are met and exceeded both restaurant and Team Member development goals.• Develop and endorse the budget, marketing plans and objectives.• Direct and oversee development of employees. • Hire, train, empower, coach and counsel, performance and salary reviews.• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations.• Coordinate food and beverage operations with other restaurants departments to ensure efficient guest service.• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.• Implement procedures to increase guest & associate satisfaction • Exercise quality control for both food and beverage• Maintaining the company and restaurant standards of service and ensure their implementation.• Performing daily walk-through to ensure full compliance with Department of Health regulations & restaurant standards • Maintain communications with Company employees. • Multi-unit operations management• P&L management• Food, labor, marketing cost controls• Sales, product, market analysis • Project planning & development• Risk management & inventory control• Site selection & construction• Facility management • Vendor sourcing & negotiating• Customer relations & satisfaction• Human resources management• Team building & staff retention

As an Executive / Corp Chef building a reputation for the brand and company by maintaining a talented and creative kitchen group, offering an innovation menu, and promising an exceptional culinary experience and handling a concept based on Modern Middle Eastern food , culinary delights and experience flavors from all around the Middle East and North Africa ranging from regional popular favorites to contemporary fusions.• Managing 67 employees with different positions and nationalities. • Involved in all phases of culinary operational planning and expenditures, budgeting, costing and sales reporting as well as menu-planning, staffing, scheduling, client and customer relationship building. • Maintain proper inventory levels and handle all cuisine requests. • Consistently maintain high standards of quality, cost, presentation.. • Hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relations' issues. • Participate in client meetings with the Manager, Food & Beverage to address questions related to food services issues and to ensure that good client relationships and satisfactions are maintained.• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Generate every 6 month a novel menu.

Millennium hotel it’s a 5 stars hotel significant all over around the world especially inEurope and Asia and recently open in Middle East showing different style of hospitality.The hotel collects 320 rooms and 4 different outlets Ensure quality and presentation of all food served throughout the hotel. Ensure effective communication and assistance to all necessary departments. To be fully supportive, ensuring positive team building with all superiors. Achievement of minimum wastage and effective food cost In charge of cleanliness and hygiene for my working areas. Supervise and participate in all aspects of kitchen work. Remaining fair and impartial at all times.