- Leading a team of 15 skilled SAP Basis consultants to deliver high-quality, round-the-clock maintenance and support services.- Overseeing SAP infrastructure for a portfolio of 60 customers, ensuring seamless operations and minimal downtime through proactive monitoring and issue resolution.- Serving as a Basis consultant for complex issues, providing expert-level solutions and guidance for critical system challenges.- Ensuring the availability and reliability of SAP landscapes by managing 24/7 support services, addressing technical challenges promptly.- Coordinating with cross-functional teams for successful implementations, upgrades, and patch management while meeting project timelines and client requirements.

Implementation SAP Projects and supporting SAP customers.- Installation, configuration and administration SAP products (SAP NetWeaver Components, BI, ECC, CRM,SAP Portal, Hana etc.)- SAP Hana installation and operations.- SAP Hana Migrations- SAP Hana Support Package Stack Update.- Integration between SAP products and non SAP products.- Upgrade SAP systems.- Analyzing and resolution of system performance issues.- Working knowledge of SAP ABAP language- SAP Solution manager Implementation Expert- System Monitoring- System Administration- Change Management- Reporting- SAP PCOE implementation- SAP Technology Trainer (TADM10, TADM12)- Analyzing and implement OSS notes, Kernel update and upgrade, language settings.- System refresh (homogeneous copy) and client copies.- SAP TDMS

- Analyzing and resolution of system performance issues.- Analyzing and implement OSS notes, Kernel update and upgrade, language settings.- System refresh (homogen copy) and client copies.- Installation and configurations PI systems

- Installation, configuration and administration SAP products (SAP NetWeaver Components, BI, ECC, CRM,SAP Portal etc.)- SAP Hana installation and operations.- Integration between SAP products non SAP products.- Analyzing and implement OSS notes, Kernel update and upgrade, language settings.- System refresh (homogen copy) and client copies.- Apply support packages and add-ons.- Analyzing and resolution of system performance issues.- Analyzing EarlyWatch and SLR reports.- Designs and implements change control methodology using STMS.- User authentications.

-> Installation, configuration and supporting Solaris, AIX ,RedHat, SUSE Linux -> Troubleshooting of hardware and software problems on Oracle ( Sparc and x86 ), IBM ( Power and x86) HP, DELL servers and blade systems.