𝗢𝘃𝗲𝗿 𝟭𝟱 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝗻 𝗧𝗼𝗽 𝗠𝘂𝗹𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 I am an accomplished, enthusiastic and vibrant manager with drive, determination and proven ability to ensure that the restaurant ‎operates efficiently and profitably. Have a track record of maximizing guest satisfaction and profitability whilst maintaining ‎high standards of food and services and also presents a positive and fashionable image of the business. ‎Skilled in managing and enhancing customer experience, creating the schedule for all restaurants, overseeing expenses, and ‎forecasting revenues. Hold extensive knowledge of the hospitality industry, working practices, recruitment, and compensation, ‎conditions of employment and diversity issuesI am a customer-centric, team-oriented individual with expertise in business operations, accounting, marketing, staff recruitment & ‎retention, staff development, mediation, orientation and training. An experienced manager with excellent client and project ‎management skills. I am proficient in working on ERP (Enterprise Resource Planning)‎Action oriented with a strong ability to communicate effectively with technology, executive and business audiences. Highly ‎competent in value creation, maintaining a profitable relationship with key partners and maintaining top class service quality ‎through delightful customer services.An adept professional with strong leadership and relationship building skills. Well conversant professional with uncanny ‎ability to take initiatives and transform analytical results into actionable, business-relevant recommendations to facilitate ‎decision-making with a positive impression. Have working experience in diverse organizational settings.𝗦𝗸𝗶𝗹𝗹 𝗦𝗲𝘁:Restaurant Operations Management | Budget Administration | Staff Development ‎ | Revenue ‎Generation | Customer Services | Key Relationship Management | Vendor Coordination | Finance & ‎Cost Control | Marketing & Publicity | Team Mentoring & Coaching | Strong Communication Skills | ‎Exceptional Presentation Skills