Ali C. Email & Phone Number

LIVERPOOL VICTORIA INSURANCE JANUARY 2018 – CURRENTJob role and skills demonstrated includes: To call potential clients to expand their customer base, explain the features of various polices, analyse clients’ current insurance policies and suggest additions/ changes, customise insurance programs to suit individual clients, negotiate policy renewals and new sales for the business i.e., policy renewals.SELF-EMPLOYED E COMMERCE BUSINESS – 2018 – CURRENTJob role and skills demonstrated includes: Managing online eBay store and social media accounts by listing and revising products. Market research by checking on competition daily, comparing products and customer reviews. Buying inventory overseas by negotiating with wholesalers and building a rapport with sales managers. Researching key words and item description to optimise listings. Demonstrating good interpersonal skills through good customer service which includes communicating with and replying to customer queries on product knowledge, complaints and assisting with processing orders. Continue building on social media by keeping all platforms up to date, posting often, regular and consistent product photography, demonstrating creative ideas through the platform and keeping up to date on trends by self-researching and attending online educational courses/ resources. This supports me with keeping my skills up to date and to continuously learn.TESCO SALES ASSISTANT - 2016 - 2017Job role and skills demonstrated included: Showing excellent interpersonal skills through verbal and non- verbal communication by welcoming and assisting customers, handling customers complaints, managing refunds and exchanges, stock control, chasing up and calculating the end of day total, health and safety regulation, receiving deliveries from suppliers and checking invoices from suppliers, all which demonstrated using my initiative and good time management skills.B&M SALES ASSISTANT HUDDERSFIELD 2015 - 2016Job role and skills demonstrated included: assisting customers with queries/ needs and purchases, cultivating successful relationships with retail customers whilst maintaining professional boundaries, following health and safety and hygiene protocols regularly and consistently by cleaning shelves, counters and tables, completing each transaction in a quick and efficient manner ensuring the customer leaves with a receipt and fully satisfied, greeting each customer that enters the store in a warm and professional manner, identifying customer requirements and watching out for loss prevention through leakages and theft.