Ali Chehab Email and Phone Number

Managed all waiter staff and assisted the AGM and Food and Beverage Director in the daily operations of a full service, luxury restaurant.Worked directly with the AGM on all aspects of the restaurant including décor, pricing, advertising and marketing, menu conceptualization, and staffing.Responsible for obtaining and booking corporate and private functions ensuring a repeat clientele and a second revenue stream otherwise not budgeted for.Worked closely with the Executive Chef on unique, interesting menu items and the development of new exciting flavor profiles for the guests to explore.

Worked in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operationConducted regular training sessions with the assigned team in line with the departmental SOP’sMonitored duty schedules for the respective teamEnsured the proper appearance and grooming of assigned employeesWorked towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hoursHandled the welcome of arriving guests and their seating through the hostess and take over, if she is not availableMaintained a professional and friendly relationship with the outlet patrons to ensure their well-beingFamiliar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotelContributed to meet and maximize the monthly revenue budget for the respective outlet.Monitored staff during duty making sure of punctually/ wearing the correct uniform & are clean and well pressed including appropriate shoes (polished) and name tags at all times according to the hotels dress code & Intercontinental Phoenicia hotel Beirut Maintained a high standard of personal appearance and hygiene at all times.Ensured that the restaurant visit will become a memorable dining experience