Professional Arabic-English Customer Support with almost 6 years of solid experience in BPO (Business Process Outsourcing) setting. I strongly believe that customer service can be learned during training, developed through practice, and polished with experience. My background has honed not only my communication and technical skills, but my ability to adapt, analyze, and multitask. To be able to relate and empathize, to go beyond expectations, show genuine concerns and eagerness to help have always served as my backbone in delivering exceptional customer service.I am seeking opportunities where I can boost my knowledge and skills and also help those that are in need of my services.My skill set includes but not limited to:- Arabic-English Email Support (Nanorep and Zendesk)- Chat Support- Handling Escalations- Administrative work- LiveChat Support- Arabic to English Translation- Social Media (Sprout) Facebook, Instagram & TwitterWith exemplary quality service, your business will be able to entice and welcome new leads, maintain and retain existing consumers and create loyal customers. Satisfied, loyal customers are the best marketing agents.