As a Operations Coordinator at Advantix Solutions, I work with a team of professionals to deliver cloud-based solutions. I am responsible for managing the customer lifecycle, from lead qualification to retention and renewal. I use my skills in operations management, communication and problem-solving to ensure customer satisfaction and loyalty. I have an associate's degree in Business from Pearson College London, where I learned the fundamentals of business strategy, market research and digital marketing. I have over four years of work experience in the B2C and B2B industries, where I developed my expertise in sales, negotiation and customer relations. I am passionate about helping businesses improve their efficiency, quality and accessibility through innovative technology. I am always eager to learn new skills, collaborate with diverse stakeholders.