Alison (Ali) Dunphy Email & Phone Number

Coogee, Wa, Au

Perth, Western Australia, Australia

VA Outsourcing | Onboarding | Coaching | Mortgage, Finance and Banking Industry | Masterclass in Offshore Outsourcing | Marketing | Social Media | Customer Sucess |

Perth

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Australia

Online app for selling Property - A world first!!Openn Negotiation is a process that provides you with transparency of price, so you can make the best decision.This means that as a qualified buyer, you are not kept in the dark and know exactly what is happening throughout the entire process.Being able to see what other buyers are bidding gives you confidence in the value of the property.Openn allows you to make rational and clear decisions on price without the… Show more Online app for selling Property - A world first!!Openn Negotiation is a process that provides you with transparency of price, so you can make the best decision.This means that as a qualified buyer, you are not kept in the dark and know exactly what is happening throughout the entire process.Being able to see what other buyers are bidding gives you confidence in the value of the property.Openn allows you to make rational and clear decisions on price without the guesswork of private treaty and closing date sales, expression of interest or the pressure and public scrutiny of an auction. When a property is for sale by Openn Negotiation, there's no game playing. You control your terms & conditions and have complete transparency on the price. It means you will never offer too much, or miss out by just a few thousand dollars. Simple, secure and transparent. Show less

Perth, Australia

A 4th generation Australian owned and operated business offering our local aussy business's competitive pricing and a flexible waste management solution. From small wheelie bins to industrial bins, recycling, skips and more.Get in touch with me for a free site assessment and proposal for your business. No business is too big or small.

KiwiSaver Adviser Contractor - Arrange applications for membership in the KiwiSaver Scheme for Generate, giving class investment advice.

Wellington

- Increased productivity within the business - reinforced & restructured industry regulation, policy and procedure within the business along with the appropriate training and staff management.- Relationship-Building/Networking – A genuine interest in client needs, build rapport and confidence, analyses needs incisively and deliver advice in a clear accessible manner – bringing an extensive network of business and community contacts.

- Training all new and existing Life Insurance Customer Service consultants enforcing policy and procedure enforcement and improvement. - Complaint resolution, inbound and outbound, quality checking telephone underwriting, claims and providing individual feedback in one on one coaching sessions to improve, phone manner, sales and complaint handling skills, product knowledge and service delivery. I was involved in the update and quality checking of the BNZ Life Insurance policy… Show more - Training all new and existing Life Insurance Customer Service consultants enforcing policy and procedure enforcement and improvement. - Complaint resolution, inbound and outbound, quality checking telephone underwriting, claims and providing individual feedback in one on one coaching sessions to improve, phone manner, sales and complaint handling skills, product knowledge and service delivery. I was involved in the update and quality checking of the BNZ Life Insurance policy wordings/terms and conditions. Show less

- Business Analysis- Selling products; Term deposits, Accounts, Credit Cards. - Meeting and exceeding sales targets. - Inbound calling - Determining customer's needs and solutions. Team work. - Lost and stolen cards, retention of credit card accounts, fraud, - Chargeback's, general, application, product and branch enquiries. - Presented new campaigns to the credit cards team. .

Diploma, Business Administration And Management, General

Education record

Bachelor Of Business Administration - Bba

Nzqa, Finance And Insurance

Bursary 6 Subjects, Ecomnomics/Biology