Ali Eissa
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Ali Eissa Email & Phone Number

Technical Lead at FlairsTech
Location: 6th Of October, Al Jizah, Egypt 5 work roles 2 schools
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Current company
Role
Technical Lead
Location
6th Of October, Al Jizah, Egypt
Company size

Who is Ali Eissa? Overview

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Quick answer

Ali Eissa is listed as Technical Lead at FlairsTech, a company with 1031 employees, based in 6th Of October, Al Jizah, Egypt. AeroLeads shows a matched LinkedIn profile for Ali Eissa.

Ali Eissa previously worked as Technical Supervisor at Flairstech and Senior Technical Advisor at Teleperformance. Ali Eissa holds B.Sc., Commerce & Business Adminstration from October 6 University.

Company email context

Email format at FlairsTech

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FlairsTech

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Profile bio

About Ali Eissa

I have BSc in Economics and Business Administration and have got almost 9 years of professional experience in some creative roles with a number of well-known international companies in Egypt and United Arab Emirates.

Listed skills include Highly Organized, Microsoft Office, Multitasker, Analytical Skills, and 5 others.

Current workplace

Ali Eissa's current company

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FlairsTech
Flairstech
Technical Lead
6th of October City, Giza Governorate, EG
Website
Employees
1031
AeroLeads page
5 roles

Ali Eissa work experience

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Technical Lead

6th Of October City, Giza Governorate, EG

Technical Supervisor

Current
  • Communicating and escalating critical service failures through the Incident Management, Problem Management, and Senior Management teams.
  • Ensuring reviews are fully documented and actions are raised and fulfilled.
  • Being involved in changes to the service operation tools, processes, and working practices.
  • Provide day-to-day operational support including responding to incidents, service requests and tasks related to Windows Operating system and MacOS.
  • Follow-up with service… Show more
  • Follow-up with service requests received on the Company Help desk ticketing system and solve them according to the agreed SLA.
Mar 2021 - Present

Senior Technical Advisor

Dubai, United Arab Emirates

Deliver and coordinate to guidelines whilst taking care of incominginquiries and identifying the appropriate action to be undertaken e.g. handle service requests, troubleshoot customer software issues, identify and resolve technical issues proactively.

May 2017 - Aug 2020

Support Professional

Cairo Governorate, Egypt

Work as part of a team to ensure offering world-class customer service at all times for customers/potential customers in the US and Canada. Provided support based on customer need (Sales orders, technical support, subscriptions, billing,...etc.)

Feb 2011 - Aug 2015

International Account Advisor

Cairo Governorate, Egypt

Connected with customers and the store’s team. Keep myself up to date with the latest products and services on offer. Cross and up sell products and services at every given opportunity. Handle challenges presented by customers in a positive manner, share and follow them up within the team with seniors, Carried out in a pro-active manner varied tasks that.

Aug 2010 - Oct 2010
Team & coworkers

Colleagues at FlairsTech

Other employees you can reach at flairstech.com. View company contacts for 1031 employees →

2 education records

Ali Eissa education

Genral Certificate Of Secondary Education

Pyramids Language School
FAQ

Frequently asked questions about Ali Eissa

Quick answers generated from the profile data available on this page.

What company does Ali Eissa work for?

Ali Eissa works for FlairsTech.

What is Ali Eissa's role at FlairsTech?

Ali Eissa is listed as Technical Lead at FlairsTech.

Where is Ali Eissa based?

Ali Eissa is based in 6th Of October, Al Jizah, Egypt while working with FlairsTech.

What companies has Ali Eissa worked for?

Ali Eissa has worked for Flairstech, Teleperformance, Stream Global Services, and Vodafone.

Who are Ali Eissa's colleagues at FlairsTech?

Ali Eissa's colleagues at FlairsTech include Mahmoud Hesham, Doaa Abdelwahed, Abanoub Makar, Mahmoud Ashraf, and Mahmoud Higgy.

How can I contact Ali Eissa?

You can use AeroLeads to view verified contact signals for Ali Eissa at FlairsTech, including work email, phone, and LinkedIn data when available.

What schools did Ali Eissa attend?

Ali Eissa holds B.Sc., Commerce & Business Adminstration from October 6 University.

What skills is Ali Eissa known for?

Ali Eissa is listed with skills including Highly Organized, Microsoft Office, Multitasker, Analytical Skills, Iwork, Problem Solving, Customer Service Management, and Decision Making.

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