Ali El Achkar, Eit Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

• Led the development of 6 Node-based web applications that provided learning modules, seamlessly integrating them with a centralized platform.• Managed the development of 3 VR applications, delivering immersive training experience for residents.• Utilized Docker to create optimized images for application deployment, ensuring efficient packaging and deployment.• Implemented CI/CD using GitLab and GitHub Actions to automate the build, test, and deployment processes for multiple projects.• Integrated CI/CD workflows with AWS and Azure cloud platforms, leveraging serverless services.• Provisioned virtual servers to run the applications with EC2 Linux, while leveraging IAM for access management.• Implemented CloudWatch for monitoring the applications' performance, ensuring optimal and timely issue detection.• Introduced and implemented agile processes to bring structure to the development of the Innovation Portal apps.• Designed the schema for the Innovation Portal's Microsoft SQL Server database, ensuring efficient data storage and retrieval.• Implemented the database using Amazon RDS, optimizing performance, scalability, and data security.• Developed and maintained a RESTful API that seamlessly communicates with an MSSQL database, ensuring efficient data management and retrieval.• Successfully integrated Auth0 services into the microservices architecture, ensuring secure user authentication and authorization.• Implemented Google Sign-On and Azure AD with Auth0, allowing users to sign in using their Google credentials, and enabling seamless authentication and single sign-on (SSO).• Mentored and oversaw a team of 15-20 interns, ensuring effective coordination and successful project execution.Tools used: AWS, Azure, Docker, Node.js, Express.js, Cypress, Bootstrap, Postman, Selenium, MUI, SASS, SQL Server 2019, Auth0, React.js, React Native, Next.js, .NET Core 2.1, .NET 6.0, GitLab, GitHub, Artifacts, Confluence, Jira, Firebase, Unity VR, Meta Quest 2.

Ottawa, Ontario, Canada

• Managed and facilitated the update and maintenance of the faculty's IT system, ensuring smooth operation and optimal functionality.• Provided comprehensive IT support to faculty personnel and professors, troubleshooting hardware and software issues, and resolving technical problems promptly.• Utilized Kace Management Support to efficiently manage and maintain all faculty devices, ensuring they were up to date and functioning properly.• Updated and maintained the faculty website, ensuring accurate and timely information was reflected across all pages.• Supported the publication of the faculty's monthly alumni newsletter and weekly newsletter to students, ensuring timely delivery of relevant updates and announcements.• Employed tools such as Drupal, SQL, HTML, CSS, and JavaScript to enhance the functionality and design of the faculty website.• Utilized Campaigner to manage email campaigns and ensure effective communication with the faculty's stakeholders.• Leveraged Adobe Lightroom and Sony Vegas Pro for multimedia editing and content creation purposes.• Assisted in coordinating and executing faculty events, contributing to successful event planning and seamless technical support.• Worked closely with faculty members to understand their IT needs and provided customized solutions to enhance their productivity.Tools used: Drupal, SQL, Kace, HTML, CSS, Javascript, Campaigner, Adobe Lightroom, Sony Vegas Pro, Office 365.

Ottawa, Ontario, Canada

• Collaborated with development teams, working with both Angular and React apps to create new components and optimize development servers.• Successfully migrated the testing framework from Protractor to Cypress testing efficiency and reliability.• Designed end-to-end (E2E) and unit tests for Angular components, ensuring code integrity and preventing regressions.• Utilized JavaScript, TypeScript, HTML, and SCSS to develop high-quality front-end solutions that met project requirements.• Actively participated in code reviews, providing feedback to ensure code quality and maintain best coding practices.Tools used: Ionic, JavaScript, TypeScript, HTML, SASS, Postman, Selenium, Jest, StencilJS, Storybook, React, Angular, Cypress, GitHub.

Ottawa, On, Canada

• Provided individual tutoring to students and addressed their questions during private office hours, offering personalized support to enhance their understanding of course material.• Led laboratory sessions and assisted first-year students in grasping unfamiliar concepts and utilizing software tools such as Quartus II effectively.• Offered constructive feedback to students on their reports and exams, aiding in their skill development and promoting academic success.• Demonstrated proficiency in using Quartus II and facilitated students' understanding and utilization of the software for their engineering projects.• Utilized the Brightspace learning management system to distribute course materials, provide updates, and facilitate communication with students.Tools used: Quartus II, Brightspace.

Ottawa, Ontario, Canada

• Actively participated in all aspects of the software testing process, collaborating with testers, developers, management, and project stakeholders.• Designed and implemented manual test cases for BlackBerry Security Applications, ensuring comprehensive coverage and adherence to project specifications.• Responsible for performing hands-on testing of new features and functions to ensure product functionality is working according to specifications.• Analyzed and reproduced complex problems within test environments based on test results and customer-reported inquiries.• Utilized tools such as IIS (Internet Information Services) and Windows Server 2012 to create and manage testing dashboards, facilitating efficient testing processes.• Worked with Jira for issue tracking, managing and tracking defects throughout the testing lifecycle.• Leveraged TestRail as a test case management tool to organize and track test cases and results.• Collaborated with cross-functional teams to identify, document, and communicate software defects, ensuring clear and actionable bug reports.• Provided timely and detailed feedback to development teams, contributing to the improvement of product quality and user experience.• Actively contributed to team meetings and discussions, sharing insights and ideas to enhance testing strategies and processes.Tools used: IIS, Windows Server 2012, Jira, Confluence, TestRail.

Ottawa, Ontario, Canada

• Developed software tools to streamline and support future projects, enhancing efficiency and productivity.• Conducted Quality Assurance (QA) activities, including testing and verification of localized products to ensure accuracy and adherence to localization standards.• Maintained documentation and generated reports for various aspects of projects, providing clear and comprehensive documentation for future reference.• Gained expertise in Localization QA methodologies, acquiring knowledge and skills to effectively test and verify localized software.• Worked on scripting and parsing using Regex (Regular Expressions), automating processes and facilitating efficient data manipulation.• Utilized programming languages such as Java and Python to develop software solutions, improving productivity and enhancing project outcomes.• Leveraged tools like Secure Shell (SSH), Ruby, and SDL Passolo for localization and QA activities, facilitating efficient localization workflows.Tools used: Java, Python, Secure Shell, Ruby, SDL Passolo