Ali Elfeky Email & Phone Number

As a Customer Relations Manager at EGBANK, I lead a team of CRM specialists who are responsible for ensuring the satisfaction and loyalty of our diverse and valued customers. With over 10 years of experience in the field of consumer relations, I have developed and implemented effective strategies to optimize sales operations, resolve customer complaints, and increase retention rates. I have also partnered with various internal and external stakeholders to align our CRM goals with the bank's vision and mission. I hold a BA degree from Cairo University, where I studied business administration and marketing. I am passionate about building strong and lasting relationships with customers and colleagues, and I constantly seek to improve my skills and knowledge in this dynamic and competitive industry.

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  Cairo University

  Law