Senior Manager Technology Strategy Transformation
CurrentAs the Integration and Data lead performed In Depth analysis and assessment of the Order and customer management software in use at a Major Advertisement firm. Uncovered processes client was using to manage customers data, opportunities, Pricing and quoting. Created extensive documentation along with data models and integrations to discover inefficiencies. Designed the future state event oriented architecture to follow best practices, eliminate data silos and promote automation. As the technology lead with Healthcare manufacturer Provided the assessment of the existing customer experience platform and commerce capabilities. Implemented SAP commerce Cloud V2211 and Composable storefront. Led the team of Engineers and architects to design and implement the platform with global delivery.For a Health insurance provider Designed, developed and deployed, on Azure cloud, a next generation, search and personalization engine. The search aspect of the platform gathers health data and general knowledge archive and makes it available to customers. The personalization part of the app is based on customer’s interaction with their care providers, pharmacy and their history put together in a unique interface to display most vital information.Led the implementation of SAP Commerce Cloud and Spartacus implementation for a non profit with millions of members. For people management integrated the solution with Salesforce, created a diverse list of bidirectional data sync points between commerce and Salesforce. Designed a distributed SAP Commerce based solution architecture for a major cruise line. Helped client with technology identification and transformation with cutting edge micro services architecture working with the commerce platform. System designed in a manner that allows product availability and booking in phases from cloud during pre boarding and from onboard during cruise.