Ali Fields Email & Phone Number

• Collaborated with loan officers and underwriters for accurate and timely mortgage processing.• Verified borrower information including income, credit reports, employment history, appraisals, andtitle insurance.• Prepared comprehensive loan applications adhering to company policies and lending-programrequirements.• Consistently processed an average of 25 - 30 loan files per month, exceeding industry turnaroundtime benchmarks.• Achieved 10% increase in referrals through expedited service, contributing to high customersatisfaction.• Successfully managed challenging loan applications, including self-employed applicants and thosewith credit challenges.• Employed Encompass to efficiently track and manage loan processing activities.

United States

• Managed end-to-end processing of mortgage loan applications, ensuring accuracy, compliance, andtimely completion.• Acted as a subject-matter expert, providing guidance and training to junior team members to enhanceefficiency and performance.• Collaborated closely with loan officers and underwriters to facilitate smooth communication andaddress complex loan scenarios.• Reviewed and enforced updated credit policies, investor-related requirements, and compliancestandards.• Conducted pre-underwriting reviews, obtaining necessary documents and ensuring adherence toconditions.• Developed and maintained strong relationships with clients and brokers, ensuring clear communicationand seamless transactions.• Utilized Encompass to streamline and manage loan pipeline and activities, contributing to improvedworkflow efficiency.

Alpharetta Ga

• Evaluated loan applications, assisting clients in choosing appropriate mortgage options.• Gathered and verified client data, including assets, debts, and references.• Liaised between loan officers, underwriters, and clients, ensuring smooth communication andworkflow.• Ensured accuracy and completeness of loan documentation prior to submission.• Worked with Encompass to manage and track loan processing activities.

Kennesaw, Georgia, United States

• Managed cash transactions with accuracy, ensuring precise recording and balancing of financialtransactions.• Provided exceptional customer service by promptly addressing inquiries and resolving issues relatedto financial transactions.• Processed payments, deposits, and withdrawals efficiently, maintaining a high level of accuracy andcompliance.• Collaborated with internal teams to reconcile discrepancies and ensure accurate financial records.• Utilized financial software and systems to process transactions and maintain organized financialdocumentation.• Assisted in training new cashiers, ensuring they understood company policies and procedures.• Upheld confidentiality and security measures to protect sensitive financial information.• Consistently demonstrated a positive and professional demeanor, fostering a welcoming environmentfor customers.

White Plains, New York, United States

• Prepared commitment, denial letters, and application cancellations as needed.• Coordinated with title companies to facilitate efficient closings.• Reviewed borrower files for regulatory compliance and internal policy adherence.• Assisted in the mortgage loan closing process, ensuring compliance, completeness, and accuracy ofloan documents.• Collaborated with loan originators, borrowers, lenders, and underwriters.• Managed the ordering of credit, appraisal, and title reports, liaising with third parties.• Directed post-closing operations to ensure compliance, accuracy, and completeness of mortgage loandocuments.• Managed a team responsible for preparing commitment, denial letters, and application cancellationsas required.• Coordinated efficiently with title companies, streamlining the closing process and ensuring timelycompletion.• Reviewed borrower files for regulatory compliance and adherence to internal policies.• Facilitated the mortgage loan closing process, ensuring documents' accuracy, completeness, andcompliance.• Collaborated closely with loan originators, borrowers, lenders, and underwriters to address any postclosing issues.• Successfully maintained the ordering of credit, appraisal, and title reports, liaising with third-partyproviders.• Utilized Encompass to effectively manage post-closing and processing activities, contributing toprocess efficiency and accuracy.

Peekskill, New York, United States

• Maintained loan documentation from pre-approval through closing.• Verified borrowers' financial data for accuracy before underwriting submission.• Ensured efficient loan processing through accurate compilation of borrower information.• Coordinated with title companies for seamless closings and upheld regulatory compliance.• Utilized Encompass to facilitate loan processing tasks.

Mamaroneck, New York, United States

• Managed and led a team of 10-15 Junior Processors and Processors to ensure efficient and compliantloan processing operations.• Provided mentorship, motivation, and recognition to team members, resulting in improved productionand quality performance.• Set and maintained production and quality expectations, consistently meeting licensing andcompliance requirements.• Led regular team meetings, offering subject-matter expertise, process enhancements, and problemsolving solutions.• Collaborated with loan originators, borrowers, lenders, and underwriters to ensure seamless loanprocessing.• Assisted in resolving processing issues and customer escalations, maintaining high customersatisfaction.• Utilized Calyx Point to manage loan processing activities, contributing to streamlined operations.• Leveraged strong leadership skills to foster a collaborative and productive team environment.