Ali Gage Email and Phone Number

Working knowledge of household appliances, mechanical systems, pools, hot tubs, landscaping, pest control, general light construction and remodel projects.Communicate with owners and guests to identify project requirements, scope of work and objectives to be addressed while adhering to operation budgets.Schedule, distribute, supervise and coordinate all aspects of maintenance and renovation needs of over 300 coastal properties by creating work orders, communicating with maintenance technicians and liaising with vendors and service providers.Create, manage, review and approve project related documents such as project proposals, memos, purchase orders, invoices, payment receipts, RFIs, Change Orders, meeting minutes and emails.Participate in maintenance and project meetings and propose improvements as needed, evaluating potential problems and developing effective long-term solutions in advance.

Researched the local real estate market and developed an organized system to buy, rehab and sell properties for profit.Gathered information and analyzed metrics to prepare accurate project takeoffs and estimates.Established a resource planning and management system where resources were allocated to projects resulting in an overall 20% increase in productivity and profitability.Practiced effective methods for monitoring and controlling project schedule such as reviewing dailies to accurately forecast crew performance and project completion schedule date.Responded to messages and inquiries from various parties utilizing open-ended questions and active listening skills to promote quick issue resolution.Worked closely with local realtors and lenders to facilitate and expedite the sale to prospective buyers.

Handled onboarding of new hires, provided training and supervised housekeeping and maintenance staff.Performed all financial and administrative duties including bookkeeping, organizing files, creating correspondence, daily reports and financial documents, managing calendars, sorting mail, inventory, and general staff support.Maintained sensitivity and confidentiality regarding private records by following a series of protocols to protect the financial information and identity of employees, guests, and homeowners.Managed properties by investigating and resolving complaints, enforcing rules of occupancy and town ordinances, inspecting vacant units, completing repairs, and planning renovations.

Created accounts for domestic and international customers in the company database system.Responsible for all order entry as well as daily product inquiries, frequently answering to customer’s questions regarding merchandise and pricing in-person, over the phone, live chat and emails.Operated a POS system to itemize and complete customer purchases and returns.Exceptional attention to detail to recognize, investigate, and properly report fraudulent orders daily.Assisted with inventory control by tracking inventory on hand, anticipating inventory needs, receiving shipment and contacting manufactures when merchandise was found to be lost or damaged.Completed important, time-sensitive, and confidential documents for the company president in a timely manner.Performed other clerical duties including filing, photocopying, organization of files, sorting and delivering mail.