 Requirements management, accurate identification of business needs of clients and stakeholders Providing solutions to solve the needs and problems of digital businesses Review and analysis of internal, organizational, operational, and public environments Preparation of management dashboards in Excel and Tableau software Participating in formulating the strategic elements of the organization, including the vision and mission, etc Preparing all types of required business documents and providing output to team members Compilation and review of business model (Business Plan), explanatory plan (Pitch Deck) Determining key performance indicators (KPI) and periodically monitoring them to control and monitor strategic goals. Development of the goals and key results (OKR) model based on the determined indicators Communicating with other teams and communicating key insights and findings with them to set operational goals Scheduling operational plans in Microsoft Project software Analyzing competitor information through internal research and market research Create and maintain records, reports, documents, files, or databases Market research, designing and implementing monitoring, analyzing the results, compiling and presenting management reports Investigating troubleshooting and developing improvement plans for start-up businesses Analyzing sales, product, etc. data to provide business insight to make decisions on the path of transformation Perform detailed analysis, conclude complex data and information, and present results to management and key stakeholders Compilation of several matrices including PESTEL, Porter's 5 forces, SWOT, BSC model, etc Product commercialization and communication with institutional customers Verification of the qualifications of the leads to be transferred to the sales unit Communication and support of customers and stakeholders

 Examining reports related to consumer behavior, measuring their needs, satisfaction, and loyalty Examining reports related to segmentation, compiling persona and behavioral processes of customers Collecting customer feedback on the quality of competitors' services and products (in digital and non-digital space) Planning and implementing local marketing programs based on sales reports Monitor and report based on information about competitors and analyze their prices and marketing campaigns. Analyzing domestic and foreign competitors to monitor their creative activities and new trends Providing strategies to improve sales and communicate effectively with customers based on the localization of applied strategies of industry leaders Benchmark industry leaders to measure and compare products, services processes, and other measurable indicators of the company Preparation and analysis of SWOT and STP matrix and other practical cases for formulating marketing strategies Analyzing and measuring the company's brand to provide feedback to the marketing and advertising department Training and empowering liaisons and cashiers and using them as a data collection portal in the country Activities outside and inside the organization to carry out field research Development and evaluation of data collection methods including audit review, questionnaire, and survey Collecting information from different units and departments of the organization to design campaigns and festivals Extracting decision-making information through competitive intelligence based on the retail industry Drafting campaign proposals and preparing campaign analysis dashboards after the implementation of the planExtraction of call center conversation reports and situation analysis by situation in the software Evaluating and rating the performance of call center operators based on several determined indicators

 Examining and studying global models and articles worked on to formulate the framework of the project Holding expert meetings with managers and officials of the contracting party and developing a plan to implement the approved model and localize it. Drafting and editing the project and evaluating the accuracy and correctness of the data based on the set goals Finalizing the project evaluating the results obtained in the desired organization and updating it at specific times