With a Bachelor's degree in Management Information Systems (MIS) from Lebanese International University, I am an Operations Manager at Pharmacist Medical Drugstore and a Senior Data Analyst with a passion for Excel coaching and consulting. I combine technical expertise and business acumen to drive success in various domains.At Pharmacist Medical Drugstore, I optimize business processes, enhance efficiency, and deliver operational excellence. I identify opportunities for improvement, implement strategic initiatives, and foster cross-functional collaboration to achieve organizational goals. In the past year, I have increased productivity by 15%, reduced costs by 10%, and improved customer satisfaction by 20%. As a Senior Data Analyst, I extract actionable insights from complex datasets, using tools such as Excel, SQL, and Python. I transform data into valuable business intelligence, enabling data-driven decision-making. I have supported multiple projects and departments, such as marketing, sales, and finance, with data analysis and reporting, leading to increased revenue, profitability, and market share.As an Excel Coach and Consultant, I empower individuals and organizations to unlock the full potential of Excel to solve complex problems and drive business growth. With a background in Operations Research and Financial Analysis, I also leverage optimization techniques, mathematical modeling, and financial analysis to enhance operations, optimize resources, and drive financial performance. I have helped over 100 clients and students to learn new skills, solve challenging problems, and share best practices through online courses, workshops, and webinars.I am motivated by learning, solving, and sharing. I enjoy helping others learn new skills, solve challenging problems, and share best practices. I am always eager to explore new technologies, methodologies, and opportunities to grow and contribute. I value collaboration, innovation, and excellence.