• Managing +50M $ business with customers.• Developing& managing foundational and key relationships with Key stakeholders & CXOs.• Providing professional insights through our solutions experts.• Driving conversations with customers that present strategic alignment between customer objectives and our organization.• Planning portfolio of work of success engagements • Developing, leading, and implementing account strategies.• Creating sales forecasts to target daily… Show more • Managing +50M $ business with customers.• Developing& managing foundational and key relationships with Key stakeholders & CXOs.• Providing professional insights through our solutions experts.• Driving conversations with customers that present strategic alignment between customer objectives and our organization.• Planning portfolio of work of success engagements • Developing, leading, and implementing account strategies.• Creating sales forecasts to target daily, monthly and yearly objectives.• Leveraging strategic planning to penetrate key accounts. Show less

•Managing a team consists of 6 Cloud core& VAS Presales Engineers.•Managing all new IT solutions (Cloud,NFV,stoages& servers)•Handle and propose all related VAS solutions -SMSC, SDP,VMS, VAS Cloud& cloud.•Set a proper plan to the team to monitor team performance& assigning the suitable task for each member. •Perform High/Critical Risk operations on whole VAS nodes. •Managing Fusion Sphere open Stack cloud (NFV). •Lead the implementation of all P&R. •Make a full… Show more •Managing a team consists of 6 Cloud core& VAS Presales Engineers.•Managing all new IT solutions (Cloud,NFV,stoages& servers)•Handle and propose all related VAS solutions -SMSC, SDP,VMS, VAS Cloud& cloud.•Set a proper plan to the team to monitor team performance& assigning the suitable task for each member. •Perform High/Critical Risk operations on whole VAS nodes. •Managing Fusion Sphere open Stack cloud (NFV). •Lead the implementation of all P&R. •Make a full design and design all architectures for the new projects and customer requirements. •Take the leadership on all the communication with higher management and customer's stakeholders. •Create workshops for different customer’s departments to explain the added value from each new implementation& project. Show less

•Troubleshoot on Linux Suse,Red Hat,SQL and widows. •Follow iCare process and manage service SLA. •Create network changes on change management system according to standard procedures. •Preventive Maintenance and Health check every quarter for VAS nodes. •Monthly and Weekly Maintenance. •Second level support for the customer.Creating standard operation procedure (SOP) for all day to day operations. •Measure running services using standard KPIs with customer.… Show more •Troubleshoot on Linux Suse,Red Hat,SQL and widows. •Follow iCare process and manage service SLA. •Create network changes on change management system according to standard procedures. •Preventive Maintenance and Health check every quarter for VAS nodes. •Monthly and Weekly Maintenance. •Second level support for the customer.Creating standard operation procedure (SOP) for all day to day operations. •Measure running services using standard KPIs with customer. •Monitor the ticketing system to ensure solving/closing within SLA. •Ensure products spare parts availability. • Lead the Implementation and configuration of different VAS solutions. •Take the leadership of integration activities between VAS solutions with the core network, charging and billing systems and third party service providers (SPs). •Ensure timely delivery of content through VAS solutions operation and Maintenance of the hardware and software of VAS nodes such as (SMSC, MMSC, VMS, MCA, USSD, CRBT, etc.). •Ensure timely backups of all the important data in the VAS nodes. •Managing SDP products and dealing with it. •Perform the needed operation and upgrade for all related products. •Managing and handling all SDP (Service delivery platform) related work. Show less

•Good knowledge on CS network topology. •Possessing excellent information about CN and its equipments: CS part MSC, HLR, VLR, STP, MGW, EIR and PS part SGSN, GGSN. •Having good knowledge in hardware software for (CS & PS) parts. •Good knowledge with interconnection between (MSC and PSTN, IGW). •Dealing with LMT for maintaining the (SGSN &GGSN, MSC, STP, HLR) Hardware and tracing the massages. •Create and handle all Trouble Tickets by using Net-force software. •Generate… Show more •Good knowledge on CS network topology. •Possessing excellent information about CN and its equipments: CS part MSC, HLR, VLR, STP, MGW, EIR and PS part SGSN, GGSN. •Having good knowledge in hardware software for (CS & PS) parts. •Good knowledge with interconnection between (MSC and PSTN, IGW). •Dealing with LMT for maintaining the (SGSN &GGSN, MSC, STP, HLR) Hardware and tracing the massages. •Create and handle all Trouble Tickets by using Net-force software. •Generate reports for Network Performance by using M2000, I2000 and LMT software's. • Performing daily surveillance, troubleshooting equipments alarms and doing the proper escalation. • Call Path & Tracing knowledge. •Good MML command knowledge. •Monitor CN equipment (MSC, HLR, MGW, STP,) & analyze the customer traces in 2G &3G for GGSN, SGSN & blackberry. •Handle whole VAS&CORE Alarms. Show less