- Develop and maintain relationships within assigned accounts (G&T, Staples Professional, Staples.ca, Insight Canada, QRX)- Actively engage with leads generated by the partner sales team to successfully finalize sales transactions.- Generate sales revenue to meet or exceed sales quota.- Engage with channel partner sales team members to cultivate connections and establish a prominent presence for our products within the channel.- Manage, plan, and execute all national sales and operational activities, training events (including service), and marketing opportunities.- Manage partner contracts and MDF expenditures - Provide education and training of Lexmark's offerings to all partners within assigned accounts.- Work with the Lexmark marketing team to promote all programs.- Provide accurate forecasting and work with supply chain on improving overall inventory levels.- Continue enhancing market/product intelligence and maintaining loyalty and continuity.- Keep management informed of all sales activity via D365.- Maintain knowledge of industry trends and competitive advantages.- Exceptional customer service orientation; adept at managing challenging customers with finesse and tact. This has resulted in achieving several recognitions, including the recent Vendor Account Management of the Year award. AREAS OF EXPERTISE Vendor Management | Contract Negotiation |Lead Generation |Sales Coordination |Presenting with Impact |Business Development |Product Promotion |Financial Acumen |Operations and Inventory Management |Partner Training and Development | CRM |Account Management | Customer Service |MS Office | Trade Shows | Consultative Sales |Accountable | Technical | Forecasting | Communication |Channel Management |Partner Program |Business Reviews |Product Launches |Sales Support| Marketing

Manage Sales & Marketing activities for Tier 2 Supplies customers.Sales: Drive incremental business at Tier 2 resellers by leveraging Supplies programs to lead with and promote Lexmark. Monitor performance and analyze sales results of direct accounts each month.Marketing: Point person for all laser supplies product-related quality issues, constraints, etc. Manage both internal and external marketing announcements. Manage Lexmark Supplies Programs. Manage catalogue listings, image library, and overall product information. Manage internal and external marketing announcements.

Maintain rolling 12-month demand and financial forecast.Contribute to development of and understand account scorecard key metrics.Meet or exceed customer account supply chain scorecard metrics. Make recommendations that will result in measurable improvements in supply chain effectiveness and/or efficiency and have strong ROI business cases.Collaboratively and proactively plan and manage logistics and inventories for new product launches and end of life transitions (internal and external). Maintain on-going dialogue with account supply chain key contacts to gather market intelligence. Understand and help identify how account supply chain key contacts are measured and compensated.Work collaboratively with account supply operations key contacts to best achieve their performance targets while maximizing Lexmark exposure.Identify discrepancies in account distribution centre and in-store inventories and between account and Lexmark WOS forecasts based on promotional and sell through plans.

Provided weekly ADSL and TELUS TV forecastsWorked with product development and marketing to launch new productsAnalyzed shipment trends.Weekly/Monthly meetings with vendors.Created purchase requisitions.Provided month end inventory balance to financeCompleted and maintain LOI/MDF report

Allocated swap and loaner stock to all authorized channels.Worked in collaboration with vendors to deploy service programs.Investigated and resolved internal ordersPerformed audit and report functions on inventory transactions relating to services and repairs.

• Provided sales leadership and coaching on the sales floor• Continuous staff motivation to increase staff moral and personal sales • Provided tools and knowledge for training staff in a fun and different environment• Hired and trained new store managers, assistant managers & staff members • Assisted in opening new stores