Direct My Day is a full-service B2B and B2C management company, specializing in the wedding industry. We are successfully leveraging existing relationships to assist partner business operations and improve the customer experience.What I do:• Identify customer problems • Develop business plan• UI/UX designer and web developer • Increase brand awareness• Construction projects manager • Increase sales revenue and customer satisfaction … and more.“Demand creates offering.”

Canyon View Event Center is a large capacity venue with spectacular views of Mount Diablo in California. The company offers goods and services targeting the wedding industry. What I do:• Advise leadership to identify, document, and mitigate risks throughout the initiatives• Draft policies and procedures to maximize space and service efficiency • Develop and design offering packages • UI/UX designer and web developer• Design lead capture system • Increase brand awareness• Managed venue with up to 900 people attending the event• Increase overall sales revenue and customer satisfaction …and more.✔ Mission exceeding SMART goals

Beetfly Inc. is a mobile app offering multi-platform search to locate TV content. What I did:• Hire and manage proficient design and technical teams (U.S. and International)• Leverage technology partnerships to fill product gap (tv listings)• Ensure solutions promote simplification and represent accurate data• Oversee day-to-day operations• Track and record milestones• Increase brand awareness on social media…and more. “Technology leads to efficiencies, literacy keeps us in sync.”

Uniquest Financial & Realty is the one-stop Real Estate shop. Buying, selling, and financing are simplified and convenient when dealing with one organization that does it all.What I did:• Launch brokerage backed by 20+ financial institutions • Design operational workflow • Hire and mentor 100+ sales agents• 90% worker retention rate• Lead team sprints• Assist with goal setting and client relations • Automate parts of business• Track and navigate critical tasks• Help agents become true strategic partners with their prospects✔ Year 1: $6M revenue ✔ Year 2: $10M revenue ✔ Year 3: $18M revenue “Communication is an asset of progress.”

Community One specializes in residential refinance. The company is on a mission to save customers money on their mortgage payment.What I did:• Top sales agent with most captured leads• Promoted to team manager within 12 months• Promoted to branch manager within 18 months• Hired and trained 35+ successful sales agents• Redesigned operations workflow to maximize efficiency • Advertising content creator and graphic designer (Print and Digital)• Redesigned inbound and outbound lead capture systems• Developed customer feedback loop • Analyzed data to make informed decisions• Applied sales strategies • Increased branch revenue …and more.“Service is an attempt to improve the customer experience.”

Mitsubishi is a Japanese multinational automotive manufacturer headquartered in Minato, Tokyo, Japan.Where I started:• Honesty, integrity, and professional conduct helped me to connect with people• Top part-time sales associate • Exceeded sales goal by 200%• Diligent with continuous customer communication throughout the buying and selling process“Sales is not focused on product, it is an offering to solve problems.”