Global Luxury Fashion | Customer Master Data Management Platform Implementation | U.S. Regional Delivery Lead and Product Owner• Delivery Lead for a global luxury fashion client supporting the business and IT regional/global stakeholders, in Paris, London, and the U.S., in defining and implementing the target architecture between their Regional Source Systems (POS, Clienteling app, E-commerce, etc.) and the Global MDM platform.• Managing the data migration of both customer and transactional data for over 50 million global customers across more than 10 regional systems.• Designing the technical architecture for a global MDM integration for the U.S. regional team with a larger technical team.• Leading a team of 10+ developers/testers to ensure efforts are aligned with global/regional business requirements using Microsoft Azure DevOps.

U.S. Electric & Utilities | Outage Management System Upgrade, Advanced Meter Infrastructure, and Digital Channel Integration | Performance Test Engineering Lead • Managed the testing efforts for a U.S. based electric/utilities client for their Outage Management System upgrade including performance tests, test strategy/test execution reports, SIT/UAT/Stress Testing, and managing the Production/Defect backlogs for multiple digital channel workstreams.• Led the Outage Management System (OMS), Digital Channels, and Advanced Metering Infrastructure (AMI) system upgrade/integration projects by managing Functional, UAT, and Performance Testing. • Organized the design and implementation efforts of a Performance Engineering solution and framework to test and remediate performance risks ahead of storm season. Managed the design/architecture build of the customer transaction flow from script simulation to middleware to system/application delivery. • The PE framework consisted of processes, tools, infrastructure, data and supporting documentation providing the capability to determine if response times and system throughput can be maintained under storm-like scenarios.• Created the Performance Test Strategy documentation and Test Execution reporting for OMS, Digital Channels, and AMI system upgrades/integration efforts by working with vendors, several client workstreams, and internal team members to ensure the test scripts/scenarios/models were functional and the system processes were in place to reflect black sky storm events. • Led and managed a team of up to 75 people (15-20 workstreams) and delivered successful system upgrades/integrations which assisted with building confidence within the client, allowing Accenture to proceed with additional storm remediation work.

• HusofGains uses the power of social media and online technology to engage working professionals through fitness and nutrition, providing solutions for people to be healthier and more productive in their personal and professional lives.• Designing customized fitness and nutrition programs that are based on SMART (Specific, Measurable, Attainable, Relevant, and Time-bound) goals allowing for a more focused target market.• Generating up to 50 leads daily via LinkedIn and Facebook by monitoring KPIs to evaluate social media participation breadth and depth, client adherence, satisfaction, health impacts, and overall performance.• Leading weekly sales calls with up to 10-15 potential clients providing value driven content with sustainable solutions delivered through a series of calls before the purchase decision is made. • Creating unique social media content via LinkedIn and Facebook using inbound marketing techniques to attract sales-qualified leads.• Analyzing marketing ROI to better optimize sales growth and marketing costs while adjusting baselines to remain competitive in the fitness and nutrition online marketplace.

Global Pharmaceuticals | EU Medical Device Regulation Agile Implementation | Delivery Lead and Product Owner• Delivered several EU medical device restricted substance regulation implementations by utilizing the proprietary rRDM (rapid requirements delivery methodology) to elicit requirements and ensure alignment of the business throughout the various iterative phases of Agile/Scrum Methodology to ensure work timely product delivery with expected functionality in order to meet customer satisfaction.•Managed the business requirements gathering sessions by conducting interviews with key stakeholders where the business processes and current/future state needs are clearly defined, and providing structured solutions by being the liaison between the Business and the Development Teams. •Delivered the Baseline Framework, Business Context Diagram, and Process Flow using the Agile Methodology and Scrum Framework resulting in iterative Sprint Cycles and a successful SIT/UAT/Production environment.•Led strategic Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective meetings with the Scrum Teams for multiple projects leading to successful Sprint delivery •Managed the creation of User Stories and Acceptance Criteria for Data & Analytics projects including Metrics & KPI Calculation, Data Ingestion/Curation and developing the architecture of how data flows from source systems to visualization tools like Tableau and Qlik •Monitored the Scrum Team's progress through the use of burndown charts in monitoring story points, velocity metrics in the estimation process (Fibonacci sequence/T-shirt sizing) working in JIRA/Confluence •Implemented design thinking strategy as an approach to solve client issues related to the end user or key stakeholders; Empathy Map, Scenario Map, Prioritization Grid.•Partnered with CSV Quality & Compliance leads on GxP Compliance, SOX, DARM, etc. to ensure user requirements were following guidelines.

Global Consumer Packaged Goods | Dairy Foods Hybrid Implementation | SAP EWM/MM Test/Site Lead• Certified in SAP Business Process Integration with SAP S/4HANA 1610.• Warehouse Site Lead for SAP MM/EWM Hypercare in both U.S. and Canada plants.• Led the solution design workshops, System Integration Testing (SIT), User Acceptance Testing (UAT) aligning with business processes for all phases of deployment in both U.S. and Canada divisions. • Directed the Interim State Team from Deployments 1-5 by managing several of the interim state interfaces and the Error Handling & Monitoring system (AIF). These interfaces explained the interconnectivity between the SAP and Legacy systems and described the relationship between Sales Orders, Stock Transport Orders, Post Goods Issue, and Inventory Adjustments.• Led the Cutover, Go-Live and Hypercare support activities for several implementations in both U.S. and Canada divisions by creating SAP trainings/work-instructions explaining Receiving/Reversal process, Process Manufacturing, and Inventory Management in SAP Fiori.

Global E-Commerce | EWR4 Outbound & Reverse Logistics | Strategy & Operations Fulfillment Manager• Managed over 100 associates in 3 different depts. within the Outbound/Inbound Teams at EWR4’s Fulfillment Center which is the largest fulfillment center in the world.• Worked in a dynamic, fast-paced environment in a team consisting of several operations/area managers to achieve the EOS shipping goal by developing pre-shift labor plans to fulfill planned target for the shift.• Assisted EWR4’s Outbound Department in reaching a record for most units shipped out by an Amazon fulfillment center by shipping out 500k units in a single shift. • Helped in reduction of EWR4’s Inventory Record Defect Rate by 62% YOY improvement.• Developed effective leadership and public speaking skills by managing and monitoring associate performance.• Used data analysis to compare associate performances within department as well as other buildings in network.• Identified several process improvements in the operations and instilled change with associate engagement by collaborating with different departments to improve building throughput (TPH).• Managed the overall operation of returning inventory to vendors/liquidators; including picking, packing, and shipping; oversaw 60 associates as the only manager in the department.• Orchestrated the Reverse Logistics for the largest FC in the world and worked with several vendors in the process.• Implemented lean process improvements to help increase the overall volume by 521k over a 4 month span; 74% improvement compared to the previous 4 months.• Executed the most volume in a month at 563k in the month of August.• Led the most efficient month in October at 135% to plan while still processing over 500k units.• Attended weekly conference calls with Regional Directors and Network SME’s regarding network-wide process implementations.• Analyzed data to improve trends and find solutions to developing a more efficient operation.

• Worked in a dynamic, fast paced and goal-oriented environment with the Master Data Management Project Team on the “Back to Basics” project; a global initiative to increase supply chain efficiency in Brazil and Mexico• Coordinated with extended team to keep project on schedule during the testing phase. In the process, got hands on experience with creation and testing of test scripts using HP Quality Center tool.• Collaborated with sub-groups within Master Data Management Team - Customer, Vendor, Material, and Finance - to meet project deliverables as well as SAP Material Management Team• Worked on data cleansing/organization and updates using Business Intelligence tools and by creating Excel V-lookups.