• Installing and maintaining LANs, WANs, network segments and both internet and intranet operations• The installation and maintenance of various applications, including hardware and software• Monitoring network efficiency and maintaining effective security measures• Modifying the performance of network systems as and when required• Overseeing potential upgrades, migrations, and repairs in order to improve system capabilities• Working with a range of appliances, including servers, desktop and laptop computers, routers, printers, mobile phones, and tablets

• Monitor and update from the network• Communication Management• Firewall Management• Generate reports on network performance and quality• Software installation, patching and troubleshooting• Policy Enforcement• AnalysisDisturbance• Intrusion prevention system (IPS)• Incident response

• Providing technical assistance to computer users via phone, email, or in-person• Troubleshooting hardware and software issues• Maintaining and repairing computer systems and networks (VPN Server & POS Server )• Installing and configuring software and hardware• Documenting and reporting on technical issues and their resolutions

● Providing technical assistance to computer users via phone, email, or in-person● Troubleshooting hardware and software issues● Maintaining and repairing computer systems and networks● Installing and configuring software and hardware● Documenting and reporting on technical issues and their resolutions● Monitoring servers and applications if there are bugs and problems

● Configure and troubleshoot network devices (Mikrotik, Cisco, Ubiquity, and OLT).● Handle customer problems, and perform troubleshooting by remotely.● Make daily reports based on problems that occur and include steps to solve the problem.● Coordinate with the technical team, related to the problems that are happening.● Activating the modem and logging IP, DNS, and origin servers on new clients.● Monitoring computer and network devices, ensuring devices work normally.

● Monitoring computer and network devices, ensuring devices work normally.● Troubleshooting IT devices including system software and hardware.● Perform basic installation and configuration of computer and network devices.