Personal Care Assistant
Current• Provide high quality physical and emotional care to high care, dementia and palliative residents in 145 bed facility, according to individual care plan, routines and assessed requirements • Provision of WMQ’s adopted EDEN philosophy of care model to all residents and their families to ensure their social, emotional and spiritual needs are met• Liaise with Registered and Clinical Nurses, Director of Nursing, Administration Team, Palliative Care Liaison, Facility Chaplain, Occupational, Speech and Physio Therapists, Continence Advisors, Leisure and Lifestyle Coordinator, Hospitality and immediate team on a constant basis• Handle all client and family concerns and complaints with professionalism and discretion, and if unresolvable, liaise with relevant supervisor, team or management to achieve a positive result• Complete all required documentation, tasks and updates for residents and contribute to individual assessments using LeeCare• Ability to demonstrate all manual handling requirements and use of various equipment• A demonstrated understanding of infection control and workplace health and safety principles• Ensure all personal training is up to date, and take up all opportunities for further personal professional development through participating in training, courses and seminars• Assist in running Spa Angels – providing a spa pampering experience for residents• Assist Leisure and Lifestyle team with activities and bus outings