Ali Jackson Email & Phone Number

Salt Lake City, Utah, United States

I work in the Quality Improvement department as a Quality Consultant. I am the subject matter expert for several HEDIS and CMS Star measures. I run the outreach for each initiative and perform data analysis to find at risk populations and communities and evaluate the effectiveness of interventions. I provide education about the importance of cancer screenings to plan members in Utah, Idaho, and Nevada. I present proposals and program results to a physician led Quality Improvement Committee and other stakeholders. I train nurse auditors on technical specifications and processes needed to perform chart abstraction during HEDIS. I have served as a project manager, mentor, and owner of vendor relationships.

Salt Lake City, Utah, United States

I worked on the neurology/medical surgical unit at Intermountain Medical Center for 4 years. I had the opportunity to mentor students and new hires on unit protocols and processes as a clinical coach. I was trained on medical/surgical treatment, stroke and seizure protocols, lumbar drains, heparin drips, and post-surgery care. I represented my unit on the nurse practice council from August 2014 to April 2015.

Salt Lake County, Utah, United States

I worked as a health benefits specialist for 4 years. I assisted members, providers, brokers, and internal customers by quoting medical and dental benefits and providing claims payment information. I was promoted from a trainee to a level 3 representatives within the minimum allowed time of 18 months. I trained new employees and served as a designated mentor. I developed and provided training for a company-wide process to communicate with members using secure emails in order to provide superior customer service and meet NCQA accreditation standards. I served as a liaison between the Excellence First team and the Coordination of Benefits team. I worked on a committee that developed and coordinated educational and morale building competitions for the Excellence First team.

Master Of Science Degree, Nursing Leadership And Management

Activities and Societies: National Society for Leadership and Success

Bachelor Of Science - Bs, Nursing, 4.0 Gpa

Associate Of Science - As, Nursing, 4.0

Activities and Societies: Member of the Student Nursing Association, AmeriCorps, and Phi Theta Kappa Honor SocietyGraduated with High Honors

Associate Of Science - As, Pre-Medicine/Pre-Medical Studies, 4.0 Gpa

Graduated with Distinguished Honors