Am Quality | Npi Section Head - Refrigerators
Current"New Product Introduction"Ensured adherence to all product manufacturing standards and procedures by all employees.Tracked Product Defective Rate (PDR) levels and conducted analysis of top market problems to drive improvements.Reviewed market data related to key product issues and implemented effective countermeasures.Proposed product and process improvements aimed at reducing production losses and ensuring First Time Right (FTR).Led Root Cause Analysis (RCA), Immediate Corrective Action (ICA), and Preventive Corrective Action (PCA) initiatives.Managed Engineering Change Orders (ECO) application processes.Collaborated with management in developing new quality control processes and procedures.Conducted training sessions to educate employees on quality control methods and techniques."MRU (Market Return Unit) Analysis"Conducted detailed tear-downs of faulty refrigerator units to identify root causes of failures, enhancing product understanding.Generated actionable insights from the assessment of returned units.Implemented corrective actions derived from findings to improve product quality and reliability.Developed preventive measures and design changes to reduce product returns and defects.