Ali Jawed Email & Phone Number

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Efficiently managed floor stock for all customers, ensuring alignment with customer forecasts.Coordinated with the sales team to deliver products nearing expiration, ensuring product freshness.Ensured high fulfillment and timely delivery of customer purchase orders in e-commerce operations.Monitored customer payments per credit terms and resolved reconciliation issues with the accounts team.Achieved monthly sales targets aligned with Joint Business Plans (JBP) from e-tailers and facilitated discussions for seamless integration of new SKUs into their systems.Accurately entered Direct-to-Consumer (D2C) and Business-to-Consumer (B2C) purchase orders, verifying rates against the price list.Addressed pricing discrepancies by consulting with the sales team and obtaining revised purchase orders as needed.Applied discounts appropriately and created delivery challans to ensure seamless order processing.Oversaw the inbound process for new stock, including creating product entries for newly introduced SKUs.Led a team of Customer Service Representatives (CSR) to address and resolve customer complaints efficiently.Managed the end-to-end process of fulfilling online orders, ensuring timely delivery and customer satisfaction.Collaborated with other departments to ensure accurate and prompt resolution of customer issues.Implemented strategies to improve the efficiency of complaint resolution and order fulfillment processes.

Karachi Division, Sindh, Pakistan

Managed end-to-end customer inquiries, ensuring high satisfaction, and supervised the sales team through weekly strategy meetings.Collaborated on SOPs, facilitated new employee onboarding, and trained interns and data entry operators.Aligned warehouse operations for efficient next-day deliveries, coordinated online order preparation, and prepared head office customer deliveries in advance.Regularly reviewed and updated SOPs, maintained inventory and order reports, and created a database for open sale orders.Prepared sales tax invoices, ensured compliance with NTN, conducted checks on annexures, and generated daily stock reports.Oversaw bank reconciliation for financial accuracy and streamlined processes for better efficiency.

Korangi Karachi

Oversee vehicle tracking operations, including TNR for non-reporting vehicles, DMR preparation for daily movements, and stop report compilation for route monitoring.Generate daily fuel consumption reports and resolve tracker-related issues, ensuring fleet efficiency.Maintain close coordination with fleet supervisors and handle daily vehicle complaints for K-Electric.Supervise tracker installation, maintenance, tracker removal & providing supervision to team and their work concerns.

Korangi Karachi

Compile departmental operation-wise cost per piece reports.Prepare monthly summaries of departmental operation-wise cost per piece across all units.Calculate cost per piece for the Monthly Designer Sample department.Analyze stitching salary versus performance development system (PDS) report.Conduct a physical machine count for all units.Perform time and motion studies to evaluate existing methods and propose optimizations.Create production floor layouts.

Korangi Karachi

Conduct Basic Data Entry Reports & Prepare Fresh and Rejection Good’s Defects Summary.Manage all HR-related issues and inquiries within the respective departments.Organize and maintain quality documents in a well-organized filing system.Compile and manage data for E-Shop, domestic, and international finished goods.Address customer complaints in accordance with return and exchange policies.Oversee both internal and external emails for efficient communication.

Korangi Karachi

Manage monthly billing and supervise warehouse operations for efficient inventory management.Oversee daily vehicle closing and cash collection from distributors, ensuring accurate record-keeping.Generate daily reports of cash collection and facilitate timely bank deposits.Ensure compliance and organize store stock based on distributor requirements.Maintain accurate daily closing reports and create stock flow reports for inventory management.Implement labor control measures and collaborate with the sales department for coordination.