--> Operations Oversight• Manage and optimize daily operations across 20+ sites to ensure seamless service delivery and high client satisfaction.• Oversee and coordinate over 50 security personnel, maintaining clear communication and supporting teams for efficient operation.--> Workforce Management• Utilize Tracktik and Guardhouse software to streamline scheduling, workforce allocation, and coordination for relief coverage, minimizing service disruptions.•… Show more --> Operations Oversight• Manage and optimize daily operations across 20+ sites to ensure seamless service delivery and high client satisfaction.• Oversee and coordinate over 50 security personnel, maintaining clear communication and supporting teams for efficient operation.--> Workforce Management• Utilize Tracktik and Guardhouse software to streamline scheduling, workforce allocation, and coordination for relief coverage, minimizing service disruptions.• Regularly monitor and adjust staffing levels to align with site requirements, ensuring optimal service levels and reducing overtime costs.--> Compliance and Quality Assurance• Conduct regular site visits, performance evaluations, and operational audits to ensure compliance with internal protocols and regulatory standards.--> Team Coordination and Support• Provide clear communication, resources, and guidance to security personnel, fostering a positive work environment and ensuring consistent, professional service delivery.--> Safety and Regulatory Compliance• Ensure all operations adhere to safety guidelines and regulatory requirements, safeguarding both client assets and personnel.• Actively uphold ADP Security’s reputation for excellence through compliance and professional conduct across all sites.--> Client Satisfaction and Relationship Management• Establish and maintain strong relationships with clients, ensuring their security needs are met and feedback is incorporated into operations.• Act as a point of contact for clients, handling any issues or adjustments to ensure their satisfaction with ADP Security services.--> Continuous Improvement• Gather feedback from clients and team members to enhance service quality, streamline workflows, and address emerging needs proactively.• Stay informed of industry trends and technological advancements, recommending innovative solutions that drive efficiency and improve the overall effectiveness of security operations. Show less

• Stepped in as Acting Operations Manager for the Northern Territory, overseeing daily operations for more than 20 sites and coordinating over 50 security guards to ensure seamless service delivery.• Streamlined roster management, optimizing staffing levels across multiple sites, coordinating resources for relief shifts, and effectively minimizing service disruptions.• Conducted regular site visits, performance reviews, and operational audits to ensure compliance with… Show more • Stepped in as Acting Operations Manager for the Northern Territory, overseeing daily operations for more than 20 sites and coordinating over 50 security guards to ensure seamless service delivery.• Streamlined roster management, optimizing staffing levels across multiple sites, coordinating resources for relief shifts, and effectively minimizing service disruptions.• Conducted regular site visits, performance reviews, and operational audits to ensure compliance with procedures, promote continuous improvement, and enhance service quality. Show less