1. Manage and monitor activities of all employees in the Hotel making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.2. Maintain a professional and high quality service oriented environment at all times.3. Act as manager on duty for the hotel in the absence of the Genral Manager , dealing with complaints, problem solving, disturbances, special requests and… Show more 1. Manage and monitor activities of all employees in the Hotel making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.2. Maintain a professional and high quality service oriented environment at all times.3. Act as manager on duty for the hotel in the absence of the Genral Manager , dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.4. Manage the Hotel Aand ensuring all employees perform the tasks assigned to them and coordinate activities of all departments.5. Inform all management staff of daily activities, group and VIP arrivals as well as special requests and repeat guests in everyday operastions meeting. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.6. Must be able to do scheduling, payroll and other paperwork7. Must actively participate in the decision making process on guest relocation when over capacity, execute accordingly and ensure a smooth relocation process. 8. Ensure the accurate completion of the daily duties in a timely fashion. Show less