Ali M. Abedali Email & Phone Number

Baghdad Governorate, Iraq

Irqa, Baghdad

1- Present the products of the Company efficiently to the potential customers in Ministries, Institutions and private companies interested in products including ISP services and ICT services2- Receiving tenders related to the government sector, studying them, developing appropriate plans, and providing the best solutions to the beneficiary through customer requirements related to ISP services and ICT products 3- Attend as the link of communication between end users and internal teams.4- Present technically Company products in professional and smart ways through seminars and training sessions.5- Keep updated with the Company new service and products and services additional ISP service.6- Recommend to the management the needed actions to increase our customer’s baseline.7- Obtain a thorough understanding of key customer requirements and matched it with Company products limits of ICT and ISP Servicese 8- Prepare regular reports of progress and forecasts.9- Resolve and turbulence faced by customers and deal with complaints to maintain trust.10- Follow up with the clients in order to make sure they are considering the Company products as a potential vendor.11- Responsible of the successful initiation, planning, execution, monitoring, controlling and closure of a project. All the projects are about supplying and installing internet and intranet services by the beneficiary of this transaction according to a defined scope, BOQ, and technical specifications.

Iraq

• Checking the link connectivity between HQ and ISP , checking the link connectivity between sites related company and HQ + internet / intranet connections• Managing Domain Controller and firewall system • Troubleshooting PC’s, laptops and mobile devices• Checking server room (Temperature, UPS, Servers.etc)• Policies request devices of IT Department• CCTV Policy and Central control• Installing and configure Al-Riyad Group Application (Outlook, ERP System, Office 2016 – 2019)• Installing OS• A scheduled visit to other sites (Showrooms and Warehouse) related to IT Dept.• Configuring IP Phones• Adding new employees to the Attendance system • Applying the IT department’s policies and procedures. • IT Monthly report• Users support from ( A – Z ) anything related IT department

Baghdad

• Checking the link connectivity Between Site and HQ+Internet Connections• Checking CCTV • Managing sub Domain Controller • Troubleshooting PC’s, laptops and mobile devices• Purchasing IT Equipment • Adding new employees to the Attendance system.• Installing and configure (Outlook, Auto link, Office 2016)• Configuring IP Phones.• Users Support from ( A - Z ) anything related IT Department • Applying the IT department’s policies and procedures.• IT Monthly report• Checking server room (Temperature, UPS, Servers.etc) • A scheduled visit to other sites related the company • A scheduled visit to service workshop

Iraq , Baghdad

IT System Administrator Baghdad Branch• Checking the E1 link connectivity Between Baghdad and HQ+Internet Connections• Checking Surveillance System • Managing Domain Controller • Troubleshooting PC’s, laptops and mobile devices• Checking server room (Temperature, UPS, Servers.etc) • Installing and configure Niva Main Application (Outlook, Auto link, Office 2013)• Configuring IP Phones.• Installing OS• A scheduled visit to Warehouse• A scheduled visit to service workshop • Purchasing IT Equipment • Adding new employees to the Attendance system.• User Support• Applying the IT department’s policies and procedures.• IT Monthly report

Iraq - Baghdad

Checking all the system (Servers, Raid, Cameras, ERP System, UPS’s, Proxy UTM system, and Firewall. • Checking the E1 links connectivity To HQ +Internet Connections• Checking Surveillance System• Checking server room (Temperature, UPS, Servers,Raid .etc)• Installing and configuring Niva Main Application (Outlook, Auto link, Office 2013,PDF)• Purchasing IT Equipment• Configure IP Phones+SwitchVox Management (CRM)• Managing Attendance System• Staff Link Shift management• Checking Symantec Antivirus Report +Management Console• A scheduled Offsite Backup• Creating and resting Password Users Accounts(Baghdad,Basrah)• Remote Desktop Application (Autoink RDS)• User Support +Following up with IT Support Branch Officers• Monthly ReportOffice 364

Iraq

I am a one main company delegate at negotiated with governmental offices what deal with by announced tenders. In addition, to that, I have responsibility to handing and receive most of the important tender's and official documents with company and governmental offices. so that I get a good experience with credit, and supplying field.

Syria

I worked at Al Watar Company that deals with by importing and exporting since 2007-2009. My works was at office with computer, to manage the (data) loading _ discharging, and accounting works. Extra to that I worked by general administration job.

Iraq / Sulymania

I worked with computer field in al Fadox Company that deals with by new technology constructions materials. (so my job was send and receive the e-mail and all computer jobs ). Until turned my job after that for selling and general relationship in this job I have good knowledge by sale side addition to experience in administration that I have it.

Bachelor'S Degree, Computer Engineering And Informatics., Good

High School, International Baccalaureate