Ali Mahbub Email & Phone Number

Minneapolis, Minnesota

Minneapolis, MN

• Led the transition from waterfall to Scrum.
• Coached the team in following good scrum practices.
• Engaged with Product Management, DEV and CS units in delivering a high-quality ProVation Ordersets product.
• Developed strategies to improve team performance.
• Established and maintained metrics to chart team’s progress through sprints.
• Utilized Team Foundation Server (TFS) to create information radiators for clear communication within the team and also for reporting management.

St. Louis Park, MN

• Engaged with BA and Dev units in implementing Salesforce.com CRM solutions for clients.
• Performed QA analysis on multiple projects for different clients.
• Led sprint planning, sprints, demo/retros for projects in an Agile environment.
• Performed multiple roles (BA and QA) in multifarious projects.
• Coordinated QA, BA and Dev efforts towards ensuring timely project delivery.
• Interacted directly with clients in project kickoffs and demos.

Edina, MN

• Created test plans and cases for validating/testing of in-house web application.
• Coordinated testing efforts between the business and development units.
• Played key role in efforts leading to NRT being the number one preferred vendor for JPMC, from a position where NRT was about to lose the major client.
• Revised and created the testing and reporting process from the ground up.
• Worked as the final sign-off point for all development items before release.
• Performed post-release validation of development items.

Business Payroll Services, Tax Division, Wells Fargo Na, Bloomington, MN

• Validation of nationwide clients’ state and federal tax rates and facilitation of rate updates.
• Special projects include testing and verification of large client volume states which cannot be automated due to system complexities.
• Performed testing and process automation for states requiring mass rate changes and updates.
• Played key role in client migration from Evolution to Opt Right platform.
• Software used include Master Tax, Evolution, Opt Right and POS.

IS Sales & Marketing, Boston Scientific, Arden Hills, MN

• Involved in writing test specifications for multiple areas of IS sales & customer groups who uses Siebel CRM for their day to day business operations. The groups included customer contact center, Latitude customer.
• Created process flows, presentations and reports to document recommendations and delivered them to the business stakeholders
• Answered questions and acted as point of contact for scenarios that came up as the developers and testers worked off the business requirements
• Held walkthroughs with BAs and Developers to implement updates and design changes.
• Facilitated conversation with upstream and down stream system owners to facilitate test data in order to perform end to end regression testing.

Quality IS Group, Boston Scientific, Arden Hills, MN

• Involved in writing test specifications for new global complaint handling system rolled out by CRM division of Boston Scientific. This system was built using adverse events functionality of Siebel CRM.
• Involved in executing test scripts, creating test defects in Remedy, provided leadership in creating test data and coordinated end to end system testing for the same project.
• Performed release validation testing for extensive data conversion effort for the same project.
• Performed release validation testing for releases in pre-prod environment and during go live in production environment.
• Communicated with the Dev Team and DBA’s on a regular basis to address issues.
• Participated in the stress testing phase using load runner for the same project.

Minnesota

• Allstate Insurance:
• Translate business requirements into test plan
• Building one-on-one relationship with client, obtaining product and pricing information for conducting User Acceptance Testing (UAT)
• Test case execution against Allstate Insurance and its back end Database (MS SQL Server 2005/2008) including updates to test case spreadsheets. Marvin Order Management System (Project Lead):
• Ensuring the functionality and graphic user interface of the Marvin Order Management System
• Performing validation and verification of the application using standard procedures of the Software Quality Assurance institute.

Bachelor’S Degree, Business Administration And Management, General, College

Activities and Societies: IUB Student Council Completed Bachelor of Business Administration (BBA) degree with a Marketing major, and.

High School, 9Th -12Th

Activities and Societies: Track team