At LIDL US I had the opportunity to work in the Infrastructure Department within IT. Gained a lot of information of how IT Infrastructure can be a part of a Global Retail Chain. My responsibilities were very diverse in terms of technologies that we used and supported on day to day basis. Some of the technologies I used and projects I worked on are listed below:Core Competencies:-Windows Server 2008R2,2012R2,2016 deployment and support-Office 365 including but not limited to Exchange online, Azure AD, Azure AD Connect, Microsoft INTUNE, etc- VMware vSphere 5.5,6.0,6.7 support and upgrades-HPe Proliant DL 360, DL 380 Gen9 and Gen10 Servers, installation and support-HPe 3Par storage Arrays (7200, 8200), support and management-HPe Converged System C700e ,support and management-HPe Oneview to manage all the physical HPe hardware i.e, servers, storage, blade enclosures etc-HPe C7000 blade enclosure along with HPe BL460 Gen9 Servers, support and managementProjects:-Deployment of Office 365-Deployment of Conditional Access policies using Microsoft INTUNE-Migration from IBM Lotus Notes to Office 365-Upgrade Virtual VMware Infrastructure from ESXI 5.5 to 6.0, including vCenter and ESXI Hosts.-Upgrade Virtual VMware Infrastructure from ESXI 6.0 to 6.7, including vCenter and ESXI Hosts.-Deployment of GITHUB Enterprise.-Upgrade of SCCM Servers-Installation of New Hardware.-Storage Capacity Planning.-Storage Capacity Enhancement.

I worked in the Managed Services team which provides information technology support and managed services for businesses and institutions across a number of industries covering a wide range of operating environments. Worked on design, install, and support solutions built on established, trusted technologies.Core competencies include:-End User Support (Windows 7, Windows 8.1, Windows 10)-Migration of End Users to Windows 10 from Windows 8.1-Microsoft Windows Server 2003,2008R2,2012R2, 2016 Support-Microsoft Exchange 2007,2010,2013,2016-Microsoft Azure-VMware vSphere 5.0,5.5,6.0,6.5-Backup and Recovery Netbackup, Backup Exec, Backup Exec System Recovery, eFolder, -Disaster recovery and planning-Risk mitigation -Technology budgeting and forecasting, -Compliance.

Managed VMware environment, configured and built Linux and Windows VMs and physical servers Troubleshot and configured all Virtual Machine's configurations specific to various project requirements Utilized VMware reporting tools to proactively plan and resolve resource allocation and systems performance issues. Directed monthly updates and patches through Kaseya and WSUS Virtual Machine administration on VMware 5.5, maintained Virtual Center clusters and nodes Lead and implemented security controls on Windows and Unix/Linux systems and responsible for the integrity and maintenance of these servers Upgraded various Windows 2003 R2 to Windows 2008 R2 systems along with Red Hat v4.0 and v5.0 to latest v.6.4 Documented procedures and SOPs for process improvements to streamline service delivery and improve customer satisfaction Upgraded Virtual Machines and Hosts; configured new memory and HBA cards on physical servers Managed Active Directory (AD) Domain for adding and removing users and workstations along with profile management Tasked to maintain, and, update GPO on all Windows servers to comply with Security procedures and best practice guidelines Monitored user permission rights in the network granting/restricting access to certain files and folders Physical servers-racking, cabling, installation of OS, and configuring to match given requirements Configuring, monitoring and execution of backup jobs/policies TL and VTL hardware monitoring, media management, Drive health check and troubleshooting Configured & Monitored EMC VMAX/VNX/CLARiiON storage Provisioned space, Host integration, LUN Masking & Zoning Managed server space management and server backups Managed VDI infrastructure (VMware Horizon).

Mobilink is Pakistan’s largest Tier-1 telecom operator with 38+ million subscribers. It is a subsidiary of Orascom Telecom Holding and part of the larger VimpelCom Ltd. Group.I work in the BSS - Technology Solutions Planning function within the Technology division of Mobilink. Key Deliverables:- Leading the successful execution and delivery of complex Infrastructure projects from planning and designing to implementation for entire Business Support Systems domain across cross-functional teams.- Hands on implementation experience of enterprise level Infrastructure and Virtualization technologies.- Ensuring that IT infrastructure is responsive to business requirements and supportive of the delivery of the business strategy by leveraging Virtualization and high-performance Storage platforms.- Playing a key role in building the technology roadmap by giving technical insights.- Acting as liaison between vendors and senior management for identifying the right technology and solutions for business.- Creating RFPs, performing technical ratings, risk assessments and preparing Business Cases.- Working with leading global vendors: HP, EMC, IBM, UNISYS, Microsoft, VMware and Dell for the design and delivery of new Servers, Storage and Backup solutions.- Ensuring SLAs with Business and Commercial are met by focusing on KPI and vendor management.

Management of Operations Supervision of Porting CyclesConnectivity Status for dedicated links established between Mobilink -PMDDefinition of SOP and Retention PolicyDatabase Management (Oracle 9i), Backup and Recovery and Performance tuning.Management of UNIX/LINUX Operating System of the Server.Supervision of new project proposals.Maintenance of Reconciliation LogProcess Automation for Improved system performance.Planning and Implementation of Backup Strategies on MNP System.Planning and improvement of Database performance of MNP System.Identify information sources, collect required information and ensure data quality for the periodic and ad-hoc reports.Responsible for definition and implementation of MNP strategy covering end to end aspects.

• Configuring, Monitoring and Re-execution of backup jobs/policies from Netbackup, Data Protector and EMC Networker.• TL and VTL hardware monitoring, media management, Drive health check and troubleshooting.• Management of offiste backup media for business critical systems. (RA, Comptel, Seibel,Tibco,Genx, PMCL, ICT, Catalog, Mediation).• Revision and upgradation of Backup S.O.P.• Configuring & Monitoring of EMC VNX/CLARiiON storage. Space provisioning, Host integration, LUN Masking & Zoning.• Monitoring of snapmirror relationships of DB volumes from Primary to DR site. • HP-UX Ignite server space management• HP-UX Ignite server New client Addition• HP-UX Ignite server backups.• Managing backups of HP-UX servers (comptel01,comptel02,fmsapp01,fmsdb01,incomp01,incomp02,medapp01,medapp02,medapp03,medapp04,medapp05,medapp06,meddb01,meddb02,medin01,medin02,medin03,medindb1,medtest,medweb01,sblbidb,tcoabs03,tcobws02,tcobws03,tcodts03,tcoems01) on ignite server.• Storage Operations of (EVA 8400, EVA 8100, EVA 8000, XP 1024 Disk Array)• Storage Monitoring of (EVA 8400, EVA 8100, EVA 8000, XP 1024 Disk Array)• Storage Health Checks of (EVA 8400, EVA 8100, EVA 8000, XP 1024 Disk Array)• OPEX (Support) of (EVA 8400, EVA 8100, EVA 8000, XP 1024 Disk Array)

• Stayed in close contact with customer and handled their Pre and Post Sales complaints and directed their timely and effective resolution.• Wrote, updated and managed various product requirements. • Implemented LAN & WAN projects at both physical and logical layer.• Performed pre-sales activities like conducting technical meetings with the clients & catering their requirements.• Performed post-sales activities like implementation of LAN/WAN projects and troubleshooting the networks.• Designed and implemented network security infrastructure at cooperate level.• Conducted technical trainings for cooperate clients major focusing on deployed WAN and Network Security infrastructure.• Provided the technical assistance to the client and troubleshooting client issues during the specified SLA (Service Line Agreement) time frame. • Deployed Cisco, networks devices at the various organizations.• Monitored and managed the Network Security at the different client end. • Achieved the allocated targets within given time frame.

• Performed Database backup and recovery activities as required.• Monitored, reviewed, and recommended methods of improving the performance of database.• Maintained Database documents.• Controlled and assigned privileges so that each user is able to access only the authorized part of the database.• Provided system administration staff with requirements for Oracle