-Prepared and conducted service presentations to customers.-Contributed to the quarterly/annual business forecasting by providing account trends and future customer needs.-Plan and organize personal sales strategy.-Maintained and developed relationships with existing customers in person and via telephone calls and emails-Promoted world-class customer care.-Develop and implement strategic sales plans to achieve company objectives and revenue targets.-Build and manage a high-performing sales team, including hiring, training, and coaching.-Set clear sales goals and objectives for the team and monitor individual performance.-Lead by example, actively participating in sales activities, nurturing key client relationships, and closing deals.Identify new business opportunities and market trends, and devise effective strategies to maximize sales growth.-Collaborate with cross-functional teams, including marketing and product development, to align sales efforts with overall company goals.-Analyze sales data and metrics to track progress and identify areas for improvement.-Stay up-to-date with industry developments and best practices, and continuously enhance sales techniques and knowledge.-Foster a positive sales culture and motivate team members to achieve excellence.

*Showcased product features to customers and discussed technical details to overcome objections and lock in sales*Used consultative sales approach to understand customer needs and recommend relevant offerings*Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues*Responded to customer requests, offering excellent support and tailored recommendations to address needs*Responded to customer requests for products, services and company information*Resolved issues over phone with 30 customers daily

*Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions*Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations*Organized store merchandise racks and displays to promote and maintain visually appealing environments *Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction*Promoted professional growth and facilitated talent development of each associate to drive performance excellence*Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies