Supported multiple teams within Hallmark in a Contractor support role.

Managed Kids Gifts and Books Business for Hallmark Gold Crown Stores.

• Created project timelines and plans for multiple large scale, high budget projects• Led daily team meetings to discuss project status• Managed project scope and burn down• Communicated project statuses to senior level management, both internally and externally• Proactively informed client of any project deviations • Managed and planned resource assignments for 25 employees

• Proactively communicated all project details to client and team members• Successfully managed the deployment of over 2,000 email campaigns per year• Prepared and presented monthly and quarterly account reviews• Allocated workloads among team members to ensure resources were properly scheduled• Created and implemented new processes for internal team to follow• Significantly increased satisfaction and gained confidence with client• Showcased strong attention to detail while reviewing projects for accuracy

• Coordinated and managed multiple print production schedules• Trafficked advertising materials for several publications• Updated website content on a monthly basis• Assisted with the planning of all company events• Maintained strong vendor relationships• Selected and purchased brand collateral for clients and company• Managed project schedules for video production team• Handled all travel logistics for video production team