Ali Naama Email and Phone Number

Provided clear and strategic leadership/ direction to ensure smooth functioning ofoverall banking operations; managed daily operational activities including bookkeeping, check processing and record keeping. Maintained a high standard of effective, efficient and customized customer servicewhile upholding high level operational control. Applied advanced proficiency and technical know-how in corporate client service, PDCClearing, financial management, MIS reporting and branch coordination. Planned and controlled banking services and trade operations; set business objectives,growth targets and brand strategies in alignment with the business plan. Regularly reviewed recent audit reports, operational efficiency and customer servicequality; improved turn-around times by giving recommendations for signification ofcontrols and procedures. Led, trained, motivated, guided and supervised staff and their performance; establisheda lively work environment to heighten employee potential and productivity.

Drove business growth through strategic/ aggressive business initiatives; increasedrevenue by marketing and selling personal loans and credit card products. Increased awareness among HNW and VHNW individuals focusing on flexibility, easeof operations, safety and security on bank’s products to meet/exceed client needs. Managed and grew portfolio with HNW and VHNW clients, monitored and offeredproducts/ services in line with bank objectives; liaised with security agencies to ensurebank security arrangements. Identified specific client needs and proactively assisted by giving financial solutions;liaised with clients to acquire relevant information and get final concurrence on serviceor loan application. Screened the credit worthiness of prospective clients based on the bank’s predefinedcredit policy; presenting the issue to the department for approval. Liaised with relevant departments or units to classify accounts viz. Escan Unit, RetailConsumer Unit, Remedial Advance Department and Legal Department etc. Grew and sustained relationships with individual and corporate customers; proactivelyassisted with problems to ensure 100% satisfaction. Kept and managed the customer database, monitored customer log on issues;developed constant communication to ensure quality service in meeting/exceeding theirexpectations. Always protected the bank’s image by preserving a high level of customersensitiveness.

Forex, Securities & Commodities Trading / Financial Analysis Spearheaded all aspects related to financial services, stocks, bonds, commodity, foreigncurrencies, or other securities. Serviced clients training needs including quoting prices, giving market information andchanging S/L and T/P accept limit orders. Proactively assisted clients with their trading queries and manual deposits.Occupational ProfileKey Competencies AML Analytical & Financial Skills Bank & Legal Regulations Banking Operations/Management Banking Product & Portfolio Management Banking Services, Policies & Procedures Client Relationship Management Solid Management & Leadership Treasury Settlements Consumer Banking Credit Policy Compliance Departmental Liaising Investment Banking Mortgage Loan Product Profit Maximization Risk Management Strategic Leadership Financial Management Trade Management High Integrity & Commitment Customer & Banking Relations Revenue Achievement Key Relationship Management Sound Business Practices People Management Market, Economics & Financial PrinciplesSUPERVISOR / DEBTCOLLECTOR – RISKMANAGEMENT DIVISIONDoha Bank Main Branch,Qatar Interpreted data affecting investment programs like price, yield, stability, future trendsin investment risks, and economic impacts Provided recommendations on investments and investment timing to companies,investment firm employees’ or the investing public. Created trading, option or hedge strategies; processed paperwork for special ordersincluding margin or option purchases.Others Handled compliance related tasks; AML related monitoring of all teller transactions;checked and ensured processes are as per audit compliance structures. Performed and monitored due diligence for customers following banking regulationsand norms; followed procedures and processes during receiving, documenting,approving and submitting documentation.

Provided continuous follow up to the customers for their due payments and collection ofpayments. Ensured accounts receivables schedule is updated on daily basis for the collection madeand are adjusted by invoice to invoice basis. Arranged and conducted meetings with the customers’ to ensure good clientele relationand to assure collection can be made when due date comes. Provided accurate reporting as to aging, outstanding position, customer wise for dailycollection and banking.Treasury and Investment Understood, managed, and supervised all aspects of cash flow; forecasted daily cashrequirements and execute daily financing decisions. Determined the bank’s tax position and the applicability of taxable/non-taxableinstruments. Managed the investment appraisal process for potential investment businesses includingperforming financial analysis and an appropriate level of due diligence. Evaluated alternative long-term borrowing strategies and make recommendations inaccordance with the capital structure guidelines.