• Develops and maintains positive, confidential relationships with professionals in Central Iowa• Prioritizes tasks using Google calendar, Asana, and Slack to ensure thorough organization• Coordinates clients’ schedules and communicates reminders of upcoming appointments• Organizes and completes personal errands to increase productivity and time efficiency• Cares for clients’ pets including handling day care pick up, administering medications and food, and walking as needed• Completes various home projects for clients as assigned• Aids with event planning and management

Project Manager• Leads and manages monthly book and sticker subscriptions and delegates tasks as necessary to supporting team members• Directs and administers of portions of subscription box processes including creative processes, inventory control, production, customer service, etc.• Identifies problematic practices and initiated new and improved standard operating procedures• Develops, maintains, and assigns box, book, and sticker club subscription task timelines via Google calendar to ensure projects are completed in an efficient schedule• Administers extraction of various subscriber data reports from SquareSpace and Paywhirl• Analyzes customer data to identify trends and opportunities for subscription content creation and advertising• Created and managed content resulting in an increase in engagement on the Brainfetti Instagram platformCustomer Success Manager• Actively monitors and responds to customer inquiries via various Gmail business accounts & Etsy Shop Manager to process customer returns, exchanges, and updates to their subscription profile

• Synchronizes initial and biannual credentialing and privileging of over 140 employed and contracted, medical, dental, and behavioral health providers for the community health center (CHC, FQHC).• Enrolls assigned staff and clinic locations with various medical and dental insurance payers. Resolves any enrollment barriers.• Tracks and notifies Licensed Independent Practitioners (LIPs) of upcoming expirations, including but not limited to, state licenses, DEA and CSA certificates, board certifications, malpractice coverage, and other required documentation. Ensures LIPs’ CAQH profiles are updated and attested prior to expiration deadlines• Retains and enrolls practitioners and licensed and certified staff in continuous monitoring in National Practitioner Data Bank (NPDB)• Confirms LIPs and licensed and certified staff are compliant with organization’s Credentialing and Privileging Policies and TJC, HRSA, and NHSC standards are met. Participates in file and documentation audits to prepare for various site visits• Responsible for recruitment and onboarding of assigned positions in conjunction with PHC leadership. Evaluates applicant credentials and experience to create employment offers and contracts. Coordinates with HR team to ensure completion of the new hire onboarding process in a timely and efficient manner• Coordinates, reviews, and processes student affiliation agreements with educational programs and student placements.• Serves as a backup to HR Specialist I and HR Assistant to support day-to-day operations

• Preserved employee records in the human resource information systems, HRIS (ADP, UltiPro/UKG), and paper documentation. Assisted employees with self-service components of HRIS and troubleshoots routine problems with vendors• Retained and enrolled LIPs and licensed and certified staff in continuous monitoring in NPDB• Organized activities related to worker’s compensation claims. Coordinated and recorded treatment with occupational health providers and reports events to insurance carrier. Reviewed claim history for trends to discuss training opportunities and clinical procedure improvements with Safety Committee• Prepared and distributed appropriate medical, personal, military leave and disability paperwork. Communicated with staff regarding leave approvals and usage• Facilitated full credentialing of Proteus, Inc. medical practitioners on a contracted basis• Coordinated and reviewed student affiliation agreements for compliance details• Participates in file and documentation audits to prepare for TJC, HRSA, and NHSC site visits

• Ensured and maintained policy compliance of minimum requirements, including background check (DHS, OIG, SAM) and primary source verification of license and/or education for new hires, volunteers, students, and temporary employees• Maintained various databases containing confidential employee information, including but not limited to benefit providers, staff licensures and trainings, and NPDB• Assisted with orienting new employees by preparing orientation materials and scheduling and notifying appropriate staff• Provided additional organizational and secretarial support to Administrative staff including CEO, COO, CQO, and CMO• Performed other projects as assigned and general office duties such as ordering and general housekeeping• Participates in file and documentation audits to prepare for TJC, HRSA, and NHSC site visits

• Coordinated orientation and training for Bass Pro Shops, Tracker Boats, and Uncle Buck’s Fish Bowl and Grill new hires during peak times of the year• Reorganized and implemented various training classes for over 250 associates to increase efficiency• Examined weekly payroll to ensure precise timekeeping• Communicated with Corporate to organize vacation, sick, and bereavement pay in payroll• Answered diverse questions from associates and management• Completed special projects as assigned and general office duties, such as filing and data entry in Kronos Timekeeping System and Ceridian Payroll System: pay increases, associate reviews, etc.• Member of a team responsible for planning and implementing associate activities and projects• Manages HR responsibilities while HR manager is on vacation• Maintained confidentiality with all sensitive information