Ali Rasheed Email & Phone Number

Maldives

• Supervise employees in the daily process of cleaning vacant and stayover guest rooms.• Ensure all common areas are clean and represent the standards of the hotel.• Train new employees on the duties and responsibilities of the department.• Evaluate team member performance and adjust training based on the needs of the hotel.• Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area.• Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all times, offering the best possible presentation to our guests.• Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns.• Maintain positive control of all hotel supplies/equipment, minimizing theft and misuse.• Responsible for inventory control items in guest rooms. Replace/repair as needed.

Maldives

• Assign workers their duties and inspect the assigned area, investigate complaints regarding housekeeping services and equipment.• Obtain prospective checkouts and stayovers to prepare work assignments.• Examine building to determine the need for repairs and cleaning issues.• Working effectively with the maintenance department on guest room maintenance needs.• Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing returns stays when guests are in the area.• Conduct monthly inventory count on all linen to reduce waste and theft.• Submit daily comprehensive computer reports on room status, discrepancies, resolved issues, and repairs as required.• Train, supervise and monitor the quality of work of other housekeepers.• Supervises daily shift operations ensures compliance with all housekeeping policies, standards, procedures

Maldives

• Greet guests upon interaction with a warm and friendly greeting.• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.• Clean and polish furniture and fixtures; dust furniture, walls or equipment.• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.• Perform house person and lobby attendant duties when short staffed or during peak periods.• Train staff to clean rooms in an efficient manner according to established standards or partner with an external vendor to ensure staff is trained properly.• Train, schedule, coach and support associates, ensuring they perform in accordance with an established brand or hotel standards and consistent with Marriott core values.• Accomplishments the ability to give my manager the opportunity to see my worth as an employee by doing more than expected of me on a daily basis.

Alifu Dhaalu, Maldives

• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.• Disinfect equipment and supplies, using germicides or steam-operated sterilizers.• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.• Demonstrated proactive leadership that ensured company product were properly maintained.

Malé, Maldives

• Performed daily maintenance of assigned apartment complexes for the day.• The daily task consisted of plumbing, electrical and carpentry work, floor tiling, painting and cabinet/counter replacements.• Assist less-skilled workers in different phases of building, construction, and general maintenance.• Review all works performed by them to ensure that they are in good condition.• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are inadequate supply.• Clean all ovens, steam kettles, mixers, and other equipment as needed.• Reports shortages and requisitions replacement of equipment from purchasing agent.

Malé, Maldives

• Providing clean guestrooms, swept, scrubbed, waxed, polished floors, vacuuming, emptying wastebaskets, washing windows, mirrors, doors, replenished guestroom amenities & supplies.• Responsible for assisting management in maintain cleanliness and appearance of the guest accommodation and public area ensure all team members are performing housekeeping functions and carrying out their assignments.• Responsible for all housekeeping problems and maintaining supplies, linen, equipment, along with work orders.• Transport cart with cleaning supplies, amenities, and linens to the assigned guest room.• Responsible for the cleanliness of guest rooms and public area clean assigned guest rooms by priority.